
OneTravel reviews
Featured Reviews
Spotlight: What are our customers saying?
Quietly helpful
"I hesitated, moving with a bad back; agent soothed me."
Nice delivery, messy support
"Got the order but the whole process felt cluttered — surprise fees, constant ads, and zero real support. Weirdly someone called right after, sounde..."
Flight booking scam
"This flight booking website is the worst, eh? I trusted them with my credit card info, and now I totally regret it. The customer service is terribl..."
Reviews (27)
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Quietly helpful
1 reviews
I hesitated, moving with a bad back; agent soothed me.
Detailed Ratings
Quietly helpful
I hesitated, moving with a bad back; agent soothed me.
Oddly comfy
23 reviews
Sitting in it now—cozy, a pleasant surprise, honestly.
Detailed Ratings
Oddly comfy
Sitting in it now—cozy, a pleasant surprise, honestly.
Small-print sting
16 reviews
I hesitated over the boarding-pass fee, thought it’d be a dealbreaker; still annoying for work trips.
Detailed Ratings
Small-print sting
I hesitated over the boarding-pass fee, thought it’d be a dealbreaker; still annoying for work trips.
Not impressed initially
11 reviews
Morning routine test — skeptical, then it worked, I was pleased.
Detailed Ratings
Not impressed initially
Morning routine test — skeptical, then it worked, I was pleased.
Unexpectedly smooth booking
17 reviews
Booked a flight for work; support answered, tickets arrived, thankful
Detailed Ratings
Unexpectedly smooth booking
Booked a flight for work; support answered, tickets arrived, thankful
Seat map did the trick
11 reviews
I remember I first saw it linked in a forum and told a co-worker; when I got to the seat map and it worked, I was relieved not perfect, some lag, but fine
Detailed Ratings
Seat map did the trick
I remember I first saw it linked in a forum and told a co-worker; when I got to the seat map and it worked, I was relieved not perfect, some lag, but fine
That update mattered
25 reviews
Halfway through the wait I knew I was good — needed this for a last-minute connection after my delayed train
Detailed Ratings
That update mattered
Halfway through the wait I knew I was good — needed this for a last-minute connection after my delayed train
Calm at the counter
11 reviews
We arrived frazzled at the counter. The agent stayed calm, listened, and found a solid rebooking. Took extra time to explain options. Wish it was quicker, but pleased.
Detailed Ratings
Calm at the counter
We arrived frazzled at the counter. The agent stayed calm, listened, and found a solid rebooking. Took extra time to explain options. Wish it was quicker, but pleased.
Nice delivery, messy support
1 reviews
Got the order but the whole process felt cluttered — surprise fees, constant ads, and zero real support. Weirdly someone called right after, sounded scammy, which made me uneasy. Delivery was fine but service needs work.
Detailed Ratings
Nice delivery, messy support
Got the order but the whole process felt cluttered — surprise fees, constant ads, and zero real support. Weirdly someone called right after, sounded scammy, which made me uneasy. Delivery was fine but service needs work.
Halfway relief
1 reviews
I was halfway through booking when I relaxed — they sent an email each day telling me what to do next. That routine made planning part of my week, for work trips and weekends away. Pretty happy, will use them again, grateful it went smooth.
Detailed Ratings
Halfway relief
I was halfway through booking when I relaxed — they sent an email each day telling me what to do next. That routine made planning part of my week, for work trips and weekends away. Pretty happy, will use them again, grateful it went smooth.
Booking flight, good prices
4 reviews
Hey there! Just wanted to take a moment to say thanks for making it really easy for me to book my flight and get some great prices. I mean, seriously, it was a breeze to find exactly what I was looking for without having to spend ages searching. I'll definitely be using this service again in the future because it was just so convenient and saved me a bunch of time. Keep up the awesome work!
Detailed Ratings
Booking flight, good prices
Hey there! Just wanted to take a moment to say thanks for making it really easy for me to book my flight and get some great prices. I mean, seriously, it was a breeze to find exactly what I was looking for without having to spend ages searching. I'll definitely be using this service again in the future because it was just so convenient and saved me a bunch of time. Keep up the awesome work!
Booking air ticket not processed
1 reviews
I recently tried to book a flight with this company, filled out all the details, and paid with my credit card. Unfortunately, the payment didn't go through. I spent almost 2 hours on their online chat trying to get help from their customer service. But, the people there just gave me info that I could find on their website, no real solution to my problem. Now, I'm worried about being charged for a transaction that didn't go through even though I already okayed the payment. My whole experience with this company has been so frustrating and a big waste of time. I don't think I can trust their services.
Detailed Ratings
Booking air ticket not processed
I recently tried to book a flight with this company, filled out all the details, and paid with my credit card. Unfortunately, the payment didn't go through. I spent almost 2 hours on their online chat trying to get help from their customer service. But, the people there just gave me info that I could find on their website, no real solution to my problem. Now, I'm worried about being charged for a transaction that didn't go through even though I already okayed the payment. My whole experience with this company has been so frustrating and a big waste of time. I don't think I can trust their services.
Repeat Customer Satisfied
20 reviews
As a return customer, I've always managed to snag awesome deals with this travel agency. I've used their services a few times now, and every time they've given me the best prices that no other agency could match. I really value the sweet deals they have and how easy it is to book with them. Thanks for the top-notch service, and you can bet I'll be booking with you again in the future.
Detailed Ratings
Repeat Customer Satisfied
As a return customer, I've always managed to snag awesome deals with this travel agency. I've used their services a few times now, and every time they've given me the best prices that no other agency could match. I really value the sweet deals they have and how easy it is to book with them. Thanks for the top-notch service, and you can bet I'll be booking with you again in the future.
Ticket purchase
3 reviews
I just booked a ticket on this travel website, eh, and ran into a problem with getting charged for a carry-on bag instead of a checked one, eh. I tried to contact customer service about it, but no luck getting a refund, eh. Pretty disappointed and frustrated about the mix-up between the website and the airline, eh. Not sure if I want to use this booking service again, eh.
Detailed Ratings
Ticket purchase
I just booked a ticket on this travel website, eh, and ran into a problem with getting charged for a carry-on bag instead of a checked one, eh. I tried to contact customer service about it, but no luck getting a refund, eh. Pretty disappointed and frustrated about the mix-up between the website and the airline, eh. Not sure if I want to use this booking service again, eh.
Quick and easy booking
13 reviews
Booking was super easy and quick, like always. I really like how simple and efficient the whole process is. I'll definitely keep using this service in the future.
Detailed Ratings
Quick and easy booking
Booking was super easy and quick, like always. I really like how simple and efficient the whole process is. I'll definitely keep using this service in the future.
Hotel booking issue
1 reviews
I had a big problem with my recent hotel booking on the platform. I asked for help but didn't get a quick response. So, I had to leave that hotel and pay more for another place to stay. They said they would give me a refund by email, but I haven't received it yet. I have pictures from the hotel to prove what happened. I really need this sorted out as soon as possible.
Detailed Ratings
Hotel booking issue
I had a big problem with my recent hotel booking on the platform. I asked for help but didn't get a quick response. So, I had to leave that hotel and pay more for another place to stay. They said they would give me a refund by email, but I haven't received it yet. I have pictures from the hotel to prove what happened. I really need this sorted out as soon as possible.
Flight booking
5 reviews
I've had my fair share of issues with this company in the past, but this time around, I must say I had a better experience, eh? Maybe it was because of Covid messing with their operations before, but this time the representative I dealt with was pleasant and seemed pretty knowledgeable about the booking process. I really appreciated her professional attitude and the way she handled my booking, eh.
Detailed Ratings
Flight booking
I've had my fair share of issues with this company in the past, but this time around, I must say I had a better experience, eh? Maybe it was because of Covid messing with their operations before, but this time the representative I dealt with was pleasant and seemed pretty knowledgeable about the booking process. I really appreciated her professional attitude and the way she handled my booking, eh.
Quick and Informative Email Updates
5 reviews
I really like how OneTravel sends me quick and helpful email updates to keep me in the loop. It's super helpful to get timely reminders about my travel plans and any updates that might pop up. These follow-up emails really help me stay on top of things and feel more ready for my trips. I appreciate the clear and straight-to-the-point communication from OneTravel because it helps me avoid getting stressed or confused.
Detailed Ratings
Quick and Informative Email Updates
I really like how OneTravel sends me quick and helpful email updates to keep me in the loop. It's super helpful to get timely reminders about my travel plans and any updates that might pop up. These follow-up emails really help me stay on top of things and feel more ready for my trips. I appreciate the clear and straight-to-the-point communication from OneTravel because it helps me avoid getting stressed or confused.
Quick, easy online booking
7 reviews
I don't normally book stuff online, but this time was actually really good! It was simple and quick, the price was right, and I got an email confirmation right away. I'm definitely pleased with my choice to book through this site.
Detailed Ratings
Quick, easy online booking
I don't normally book stuff online, but this time was actually really good! It was simple and quick, the price was right, and I got an email confirmation right away. I'm definitely pleased with my choice to book through this site.
Flight booking
1 reviews
I phoned to book my flight thinking it would be a good idea since I have miles rewards, but it ended up costing $87.99 more than booking online. I was pretty bummed to hear the price was higher on the phone. Luckily, I still snagged the flight for the online price of $308.00. I decided not to use my One Travel Credit since I didn't see any perks with my miles rewards. It was a bit disappointing not being able to make use of my rewards.
Detailed Ratings
Flight booking
I phoned to book my flight thinking it would be a good idea since I have miles rewards, but it ended up costing $87.99 more than booking online. I was pretty bummed to hear the price was higher on the phone. Luckily, I still snagged the flight for the online price of $308.00. I decided not to use my One Travel Credit since I didn't see any perks with my miles rewards. It was a bit disappointing not being able to make use of my rewards.
About OneTravel
OneTravel is a travel website that offers a wide range of services to assist customers in booking flights, hotels, and car rentals. Established in the mid-1990s in a barn in Pennsylvania, OneTravel has grown into a globally recognized online travel agency known for providing consumers with competitive rates on airfares, accommodations, and vehicle hire. Utilizing an advanced booking engine and a dedicated customer service team, OneTravel caters to every aspect of travel planning. The company aims to simplify the booking process and make travel more accessible and affordable for its customers, offering deals and promotions on a diverse array of destinations worldwide.
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Contact Information
1050 E. Flamingo Rd. Suite 356
89119 Las Vegas
United States
Categories OneTravel
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Last update: October 19, 2025





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