omio - Reviews and experiences

I got my bus tickets really easily! But then I had a question about how to get my actual tickets. So I asked for help and this person named Hamdi was like, BAM! Here's your answer, super quick and helpful. I really appreciated it and now I'm totally ready to book more tickets with them because they were so awesome!

The service I got from Stefany, the person helping me out, was amazing. She really paid attention, got things done quickly, and seemed like she really wanted to help me with my question. She was so fast at responding and showed that she cared about making sure I was happy as a customer. It was a nice change from the usual customer service experiences.

The guy who helped me out with my issue, Daniel, was really straight-up and honest about what I needed to do. I'd totally reach out to him again if I needed help. But man, I had to wait forever on hold before I could talk to someone. Omio should really think about bringing on more folks like Daniel to make their customer service better.

I had a really good experience with customer service when I sent an email in the evening. I was happy to get a quick and polite reply the next morning. The team was helpful and answered all my questions well. Overall, I thought the customer service was top-notch and very professional.

Are you sick of dealing with lousy service and people who just don't know what they're doing? Let me tell you, I tried out this service not too long ago and I was seriously impressed. The help I got was quick, polite, and all-around top-notch. It was such a nice surprise after being let down so many times. I'm definitely going to spread the word to all my pals and family!

I just bought some tickets that had limits on how much baggage I could bring. Although there was a little mix-up, Omio's customer service was amazing and quickly addressed my worries by swapping the tickets without any trouble. It's not often that you find such great service like that.

Melvin was great! He really put in the effort to help me out with my problem. Even though I didn't end up getting a refund for the trip I missed, Melvin went above and beyond to try to solve the issue. Turns out it wasn't Omio's fault, it was actually the bus company's pesky rules getting in the way. Despite that hiccup, I actually had a good experience using their services.

Oh my goodness, I was so pumped that Omio didn't just hit me up with a generic reply when I asked a question. They actually gave me a proper answer!