
LOT Polish Airlines - Reviews and experiences
Mar 2026-May 2026
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (8)
Loading reviews...
Name mix-up and a small surprise
Name mix-up and a small surprise
BookingI needed this flight to get home for a work meeting and to use my frequent‑flyer miles — it actually mattered. After the chatbot did its song and dance I got shuffled to humans who couldn't fix the booking. My name was booked as first+middle, even though autofill, my credit card and my FF number all use my proper name. I was frustrated; I'd had a worse run with bookings before, so my patience was thin. Relief came later. One rep quietly gave me a full travel credit plus a small voucher for the trouble. That's when I stopped stewing and actually felt satisfied. Still clunky, but surprising.
About LOT Polish Airlines
LOT Polish Airlines is a commercial passenger airline based in Poland, operating scheduled flights within Europe as well as long-haul services to selected destinations in North America and Asia. The company serves leisure and business travellers and offers economy and business class cabins on many routes. LOT is a member of the Star Alliance global airline network, enabling connections and coordinated services with partner carriers. It operates under the LOT Polish Airlines brand within the Polish Aviation Group.
Contact Information
Categories LOT Polish Airlines
Related companies
Last update: May 29, 2026
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!