Hilton Hotels - Reviews and experiences

I just wanted to share how impressed I was with the service I got from Mr. Sunny and Savera. They really went out of their way to make my stay special. I've stayed at a lot of hotels, but their attention to detail and friendliness was top notch. You can tell they love what they do and want guests to have a great time. Thanks so much, Mr. Sunny and Savera, for making my stay so awesome. Keep up the good work!

My time at the Hilton Hotel was amazing all thanks to the bar staff. Sunny, Danielle, and Ashley were so friendly and made sure we were having a great time. They really made us feel at home. We hung out at the bar until 1am, laughing and enjoying ourselves. Those three definitely deserve a raise for their excellent service.

My recent anniversary celebration at a resort was amazing, all thanks to a wonderful staff member named Kayla Anderson. She really went above and beyond to make sure our stay was perfect, despite a few hiccups at the start. It was our 25th anniversary, and Kayla made it extra special for us with thoughtful gestures that left a lasting impression. I'm so grateful for her outstanding service and dedication to making Hilton guests feel valued and appreciated.

I just stayed at this fancy hotel and I actually forgot something pretty important there. Even though I was far away when I realized, the staff there really went out of their way to make sure I got it back quickly and safely. Yvonne, the Front Desk Operations Manager, was especially great at handling everything like a total pro. She paid attention to every little thing and got back to me right away. I'm really grateful for the amazing customer service I got from everyone at that hotel.

My time at the hotel was amazing. The service was incredible, the rooms were so clean, and the staff really went out of their way to make sure I had a great time. They even helped me figure out how to get to the city center, which was super helpful. All in all, I couldn't have had a better stay.

I stayed at a hotel recently and it was not a good experience at all. The room was tiny and uncomfortable, definitely not what I thought I would get at a hotel like this. The room service menu was way too expensive, like $21 for a pizza, which is just crazy. In the morning, I kept trying to call reception to ask about shuttle bus times but nobody picked up. Finally, when I went down there, they said they were too busy to help me out. Being a loyal customer, I was really disappointed in how they treated me. Overall, the service was bad, the room was not great, the bed was uncomfortable, and the prices were too high for what you got.

My recent stay in the downtown hotel was amazing! The location was perfect, right by the waterfront and close to all the city's amenities. The staff were so friendly and welcoming from the moment I checked in. The breakfast options were fantastic, especially the omelet made by the chef - it was delicious! The buffet had a great selection for those who like variety. Angie and her team in the breakfast room were so attentive and provided excellent service. I noticed other guests also receiving fantastic care, which was great to see. I would definitely recommend this hotel to anyone visiting the area.

The lady at the front desk, Alma, was really friendly and nice. She let us check in early and even upgraded our room for my husband's birthday! Suhana and Alma were both really helpful and friendly, and we really enjoyed our room and the hotel amenities. To top it off, they gave us some complimentary cookies that were delicious after our long journey.