eDreams reviews

Doubted it for my back, gone.

Mostly good. Needed it for back pain; polite, slowish, glad.

I hesitated, but used it daily for work; mostly good, shipping slow.

Holding it — feels solid, comfy in hand, way better than I expected, won’t switch.

Halfway through the first week I hesitated — thought I'd cancel, but it felt so handy, actually glad.

Good result — rep dug up a better new-customer deal and set it up while I took a call. I use this for weekly home supplies.

Called in, got Kuvi — so calm, walked me through everything, actually fixed it. Felt relieved, really appreciated the patience, thanks.

I called to cancel Prime a month ago, half sure I'd get stuck. The rep listened, then pitched stuff that sounded useful. Tried it a week — surprisingly handy, I'm keeping it.

Was mid-morning coffee when delivery messed up and I reached out. Support rep J. Khongsay fixed it calmly, was patient and practical — turned a messy day into something manageable. The gadget helps my morning routine, not flawless but reliable, I still use it daily though delivery could be faster.

I had to wait a fair while to reach customer service, which was annoying, but once I got through the person was calm and actually refunded the Prime fee I didn't need. They also mentioned a couple of decent offers. Not flawless — wait times are long — but resolved. If you're calling, try off‑peak.

I phoned last month, half annoyed. The agent actually listened. She fixed my issue and somehow sold me on staying a member — that cheesy "Edreams Family" line even made me smile. Nice job.

happy I made the flight, but be careful with add-ons. I needed this trip last-minute for a move and was pretty stressed, so getting on the plane was the main thing. Check-in failed at first — spent hours on chat and calls before Ryanair finally sorted it out, so big props for getting us on board. The annoying part: during booking a €100 EDREAMS Prime fee appeared that I never knowingly agreed to. Cancelling was a pain — the link failed a few times, but I kept at it and think I finally cancelled. Emotionally drained but relieved; overall okay outcome, still sketchy though. Would fly with them again, but only with extra caution — watch those checkboxes.

messy process but not a total trainwreck — and I’m weirdly relieved. Right in the middle of planning my Thailand trip I needed extra legroom because my lower back was killing me, so I paid up for a better seat. They didn’t assign it at first, hid behind tiny terms, and I had to chase them by email. After a few awkward replies and a small partial refund I’m grateful it got sorted, though I’ll double-check next time and probably grumble a lot.

Hey, what's with the inconsistent communication? When I signed up last year, I was getting bombarded with offers all the time. Then, suddenly, the messages stopped for months. And now, out of the blue, my inbox is overflowing again. But here's the thing - I don't need any of it now because of health problems. It feels like you only remember me when it's convenient for you. Come on, eDreams, get it together.

I recently booked a flight through that company and man, oh man, was I super disappointed with the whole thing. So get this, after I booked my flight, I got an email saying I won a voucher. Sounds great, right? Wrong. When I clicked on the link, boom, suddenly I'm signed up for their Prime membership without even giving my consent. And get this, there's no way to cancel it online! No support email, a useless chatbot, and the only option is to call customer service. But get this, calling isn't even toll-free in my country, and most of the time, no one even picks up the phone. It feels like a total scam to me, like they're taking advantage of unsuspecting customers, especially the seniors who might not even realize what's going on until it's too late. Never have I seen such dodgy behavior from any other service provider before.

I recently booked a trip using this website and I gotta say, it was a pretty good experience. The site was user-friendly and had lots of options for flights and places to stay. But hey, just a heads up for anyone using it - watch out for any sneaky subscriptions or free trials you might accidentally sign up for. It's easy to forget about them and suddenly get hit with unexpected charges. In my case, I couldn't get my money back, but they did give me a voucher for my next trip, which was cool. Overall, I'd say give the website a shot for saving some cash on your travels, but keep an eye out for any extra fees or subscriptions.

I wanted to cancel my subscription and the guy on the phone, Eratek, was super nice and really helpful. He cancelled my subscription in a jiffy. But then, I accidentally booked a flight with Rex instead of Virgin and I was really upset! I'm not great with using the internet like the younger generation, so I got fooled into booking the wrong flight. Not cool, dude.

I really wouldn't recommend signing up for Prime subscription. Cancelling it is such a hassle and so frustrating. You have to call this call center that seems to be located in Egypt, and they don't make it easy for you to cancel at all. It's ridiculous that they make it so tough to cancel a subscription that was supposed to make your life easier.

I just booked a trip using this service and I have to say, I was pretty impressed with how fast and easy it was to book. The person I talked to was super helpful, really knew their stuff, and was also really nice. They answered all my questions right away and made sure I had all the info I needed. All in all, it was a good experience and I would definitely think about using this service again next time.

I recently had the pleasure of speaking with Assi from customer service, and I have to say, she really went out of her way to help me with a problem I was having. She was so professional and willing to assist me, it was impressive. At first, I was pretty upset and disappointed, but Assi was able to calm me down and address my concerns quickly. I really value her commitment to making sure customers are happy and I wish there were more people like her in the industry. Assi's amazing service has made me a loyal customer, and I will definitely keep supporting the company.