eDreams - Reviews and experiences

Was sceptical, pleased.

Woke up stiff and fed up with my back. Needed something quick, so I ordered this. Staff were patient and walked me through the setup, which really helped. Packaging was a bit sloppy and the price felt on the high side, but it arrived fast and eased the pain more than I thought it would. Not perfect, but relieved and glad I tried it.

Tried it this morning — the moment I knew I was satisfied was when it just worked without fuss; kinda relieved and glad I picked it, a few tiny hiccups but nothing major.

Delivery fast, service steady — daily coffee

Works well, was sceptical at first.

Friend tipped me, skeptical, then actually efficient

Needed for back pain during move, delivery reliable, service friendly

Doubted it for my back, gone.

Mostly good. Needed it for back pain; polite, slowish, glad.

I hesitated, but used it daily for work; mostly good, shipping slow.

Holding it — feels solid, comfy in hand, way better than I expected, won’t switch.

Halfway through the first week I hesitated — thought I'd cancel, but it felt so handy, actually glad.

Good result — rep dug up a better new-customer deal and set it up while I took a call. I use this for weekly home supplies.

Called in, got Kuvi — so calm, walked me through everything, actually fixed it. Felt relieved, really appreciated the patience, thanks.

I called to cancel Prime a month ago, half sure I'd get stuck. The rep listened, then pitched stuff that sounded useful. Tried it a week — surprisingly handy, I'm keeping it.

Was mid-morning coffee when delivery messed up and I reached out. Support rep J. Khongsay fixed it calmly, was patient and practical — turned a messy day into something manageable. The gadget helps my morning routine, not flawless but reliable, I still use it daily though delivery could be faster.

I had to wait a fair while to reach customer service, which was annoying, but once I got through the person was calm and actually refunded the Prime fee I didn't need. They also mentioned a couple of decent offers. Not flawless — wait times are long — but resolved. If you're calling, try off‑peak.

I phoned last month, half annoyed. The agent actually listened. She fixed my issue and somehow sold me on staying a member — that cheesy "Edreams Family" line even made me smile. Nice job.

happy I made the flight, but be careful with add-ons. I needed this trip last-minute for a move and was pretty stressed, so getting on the plane was the main thing. Check-in failed at first — spent hours on chat and calls before Ryanair finally sorted it out, so big props for getting us on board. The annoying part: during booking a €100 EDREAMS Prime fee appeared that I never knowingly agreed to. Cancelling was a pain — the link failed a few times, but I kept at it and think I finally cancelled. Emotionally drained but relieved; overall okay outcome, still sketchy though. Would fly with them again, but only with extra caution — watch those checkboxes.

messy process but not a total trainwreck — and I’m weirdly relieved. Right in the middle of planning my Thailand trip I needed extra legroom because my lower back was killing me, so I paid up for a better seat. They didn’t assign it at first, hid behind tiny terms, and I had to chase them by email. After a few awkward replies and a small partial refund I’m grateful it got sorted, though I’ll double-check next time and probably grumble a lot.