CheapAir.com

CheapAir.com reviews

22 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
82%
Would buy here again
Ordering
8.6
Service
8.0
Pricing
8.2
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Flight booking experience

10.0

"Booking a flight was so easy! I found all the connections and dates I needed right away without having to search over and over again. The prices we..."

Critical

Delayed credit card error

4.0

"This company took like a crazy 6 hours to say no to a simple credit card mistake, which made the price shoot up by $120 while we waited. They shoul..."

Most Voted

Quick flight booking

8.0

"I was so relieved to be able to book my flight without any hassle. Most online travel agencies really drop the ball when it comes to customer servi..."

Reviews (22)

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Easy booking but lies

F

8 reviews

3.5
Overall Rating
Would buy here again
No

Eh, this website is absolutely brutal, I tell ya. They totally fooled me into booking flights that weren't even legit, can you believe it? So, I tried to check in with the airlines and they had zero record of me, not even a little peep! Then I reached out to customer service through the chat, and all they did was give me another phony confirmation number that was useless too. When I asked for my money back, they flat-out refused. Don't even bother trusting this company, eh?

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
2.0

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Quick flight booking

M

7 reviews

8.0
Overall Rating
Would buy here again
Yes

I was so relieved to be able to book my flight without any hassle. Most online travel agencies really drop the ball when it comes to customer service after you've already booked. I liked that I could pick the airline with the most convenient schedule and the prices were actually pretty decent. But I do think they could do better when it comes to offering deals on round-trip flights.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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About CheapAir.com

CheapAir.com is an American online travel agency established in 1989 that specializes in providing a wide range of travel services, including airline tickets, hotel bookings, car rentals, and cruise packages. The company was one of the pioneers in developing innovative flight search technology to help customers find competitive airfares and travel deals. Over the years, CheapAir.com has made headlines for being the first online travel agency to accept Bitcoin as a payment method in 2013, showcasing its commitment to adopting new technologies for customer convenience. Based in Calabasas, California, CheapAir.com has remained focused on its mission to simplify the process of finding and booking affordable travel options for millions of customers worldwide.

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Contact Information

27509 Agoura Rd. #100

91301 Agoura Hills

United States

📧 help@cheapair.com

🌐 www.CheapAir.com

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Last update: November 29, 2024

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