CheapAir.com

CheapAir.com - Reviews and experiences

Average rating
8.2 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
57x
48x
35x
21x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Last-minute flight change

Changes

I had to switch my flight last minute using this online service. I booked a flight with a short connection time and didn't realize it could be a problem. Luckily, they sent me an email right away, telling me about the issue and suggesting I call them to fix it. I'm glad they caught that before it became a problem and they helped me book a new flight with more time. I'm thankful for their fast response and helpful attitude in this situation. Thanks, Cheap Air!

Late night flight mistake

Changes

I made a silly mistake and booked a late night flight thinking it was in the morning. After getting the confirmation email, I panicked, thinking I would have to pay a big fee to change the flight. But surprise! CheapAir changed the flight without any trouble. They refunded me for the first flight and helped me book another one at a good price. I felt so relieved that I didn't lose much money. Thanks, CheapAir, for saving me from my own dumb mistake.

Flight booking

Changes

I was pretty disappointed with how things went down with my itinerary changes. I had to figure things out on my own, which got me feeling all stressed and anxious for no reason. But, when I got in touch with customer service, they were super helpful in fixing everything and even gave me a full refund for the flights that got cancelled. I'm glad things got sorted out in the end, but if they had just communicated better, it would have been a much easier ride.

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About CheapAir.com

CheapAir.com is an American online travel agency established in 1989 that specializes in providing a wide range of travel services, including airline tickets, hotel bookings, car rentals, and cruise packages. The company was one of the pioneers in developing innovative flight search technology to help customers find competitive airfares and travel deals. Over the years, CheapAir.com has made headlines for being the first online travel agency to accept Bitcoin as a payment method in 2013, showcasing its commitment to adopting new technologies for customer convenience. Based in Calabasas, California, CheapAir.com has remained focused on its mission to simplify the process of finding and booking affordable travel options for millions of customers worldwide.

Contact Information

27509 Agoura Rd. #100

91301 Agoura Hills

United States

📧 help@cheapair.com

🌐 www.CheapAir.com

Last update: November 29, 2024

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