AliExpress

AliExpress - Reviews and experiences

Average rating
6.8 /10
Based on 47 reviews
Jan 2021-Nov 2025
Star distribution
54x
412x
315x
215x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (47)

Clothing purchase

Communication

I bought some clothes from this company and I was really impressed with the quality and style. The stuff came quickly and matched the descriptions on the website perfectly. I accidentally ordered the wrong size for some jeans, but the customer service team was super helpful and fixed the mistake without any issues. The communication during the whole process was great, which made shopping a breeze. I've told my family and friends about this company because their clothes have quickly become my favorite. I think others should give them a try and see the amazing service and products they have.

Smartphone case

Communication

I had a really bad experience with this seller! There was zero communication, and my order was all mixed up. They even gave me a receipt with the wrong name on it. I had to switch languages just to get a reply to my questions. But I will say, AliExpress came through and refunded my money, even though it took them way too long to do it.

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About AliExpress

AliExpress is an online retail service based in China, owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers. It is known for providing a wide range of items at very competitive prices. The platform caters to buyers from over 200 countries and regions. AliExpress stands out for allowing smaller buyers to buy small quantities of goods at wholesale prices. It has grown significantly since its inception, becoming one of the largest e-commerce platforms in the world.

Contact Information

400 S El Camino Real #400

94402 San Mateo

United States

☎ (408) 785-5580

🌐 www.aliexpress.com

Last update: November 5, 2025

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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