airBaltic - Reviews and experiences

I wouldn’t trust their baggage policy. I needed this airline for a short work trip — laptop, two pairs of pants, basics — and it felt like a trap. I flew two round trips (four flights) and only at the very last leg they started weighing carry stuff and charging €30 for "extra". Flights were mostly on time and staff were polite, but the surprise fees left a bad taste.

straightforward boarding, staff were friendly, luggage handled without drama. Still annoying that you can't pick seats without paying and the fees felt sneaky, I won't pretend it's perfect. Compared to another carrier I've used, the whole checkout felt clunkier. So, mixed feelings — it did the job, and I’d fly again if the price policy wasn't so cramped, honestly overall.

9.9 kg vs the allowed 8 kg and I was charged €30. Less than two kilos over and there was zero flexibility. Staff weren’t rude exactly, but they showed no common sense or empathy. Both flights left me feeling like the system was set up to squeeze money out of people rather than help them. I wanted to like this airline, honestly. But after these two experiences I’ll pick someone else next time. Small things add up and it made travel more stressful than it needed to be.