USENEXT Reviews

: 24
75% Would buy here again

Most relevant positive review

  2024-05-21
Online purchase of digital con
The customer service at USENEXT was super helpful when I called with a couple of questions about ...Read on
K. Hintz

Most relevant negative review

  2024-03-19
My email cancellation not acce
I sent an email to try and cancel, but they told me the cancellation didn't go through and s...Read on
general

Review with most votes

  2023-11-16
Digital content downloads
As someone who's been using this platform for a while now, I gotta say, it's been my go...Read on
D. Beer

Reviews (24)

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    Would buy here again
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    Online payment issue

    So, I was trying to buy something online, but I ran into an issue with my payment method. The error message popped up saying, "Your bank details are messed up. Give different ones and try again." Thing is, I only have one bank account, so I don't have any other details to use. Now I'm feeling pretty frustrated and not sure what to do next for my purchase.


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    Usenet index and online streaming recommendation

    The Usenet index is great, always discovering awesome content on there. You gotta give it a shot! And Holmez.com is amazing for streaming right in your browser. I definitely suggest giving it a look.


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    Unauthorized payment, delayed access

    This company is an absolute nightmare to deal with. I made a payment for my account and then couldn't log in anymore. Their customer service was non-existent, completely ignoring my emails. When I tried to reset my password through their portal, I didn't even get a confirmation email. It was beyond frustrating and made me feel like I was being scammed. After multiple tries, I finally got an email with a link to reset my password. It took far too long to sort out this problem, and it shouldn't have been so hard to begin with.


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    Digital content downloads

    As someone who's been using this platform for a while now, I gotta say, it's been my go-to for all my digital content needs. And whenever I come across any tech glitches with my downloads, the customer support team is always there to lend a hand. And if, by chance, they can't fix it, they always make it up to me with some extra storage space. I really appreciate how there's never any fuss or argument when I have concerns with UseNeXT. Their commitment to keeping us customers happy is really top-notch, they always make sure to tackle any issues that pop up. I've noticed that having an open and honest convo with them is key, they're always ready to listen and find solutions to any problems. Trust and friendliness towards their customers shines through in every interaction I've had with UseNeXT.


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