USENEXT - Reviews and experiences

I sent an email to try and cancel, but they told me the cancellation didn't go through and still took money out of my bank account. I had to get a lawyer to help me sort it out.

I signed up for a trial and then next thing I know, I'm locked into a full year subscription! I tried to cancel but they weren't having it. They even sent someone to my door demanding payment. Now I'm stuck with this silly 30gb limit for a whole year, like who even survives on that little data?! I'm so frustrated right now.

I had to cancel my membership with the company after being a loyal customer for over ten years. Their new application messed up my operating system, and even though I tried to fix it, I had to cancel in the end. Then, they sent debt collectors after me, making me pay just to make them go away. It really ticked me off how they treated me after all those years of being a customer. It's pretty disappointing and frustrating how they care more about money than their customers.

I absolutely adore Usenext! Recently, I had to extend my contract and it was a breeze. I called in and chatted with a super friendly person who helped me right away. Everything went smoothly and I was really happy with the service. They made it so easy and stress-free, which I really appreciate. Their customer service is top-notch!

Oh man, steer clear of using their service, cancelling is such a pain! Customer support is absolutely useless and they keep charging me even though I cancelled. Definitely stay away!