USENEXT

USENEXT - Reviews and experiences

Average rating
8.0 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
52x
413x
32x
23x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Free trial sign-up

App & Portal

I tried out a free trial on a website after clicking a link to get a children's book PDF. But when I signed up, it turned out to be just an ad and not what I wanted. I tried to cancel my trial on my account page, but couldn't find how to do it. I sent an email about it, but haven't heard back yet. It looks like others have had the same problem, so I'm sharing my experience in the hopes of getting some help too.

Usenet access for 3 years

App & Portal

I've been using this service for nearly three years now and I have to say, I've never had any issues with viruses. It's always important to be careful when using the usenet, but thanks to the easy-to-use software they provide, I can search efficiently and save a lot of time.

Downloading software

App & Portal

I've been using this download software since 2011 and it's been nothing but positive experiences. The staff is super friendly and always ready to help with any questions I might have. I definitely plan on sticking with this service for a long time.

Online payment issue

App & Portal

So, I was trying to buy something online, but I ran into an issue with my payment method. The error message popped up saying, "Your bank details are messed up. Give different ones and try again." Thing is, I only have one bank account, so I don't have any other details to use. Now I'm feeling pretty frustrated and not sure what to do next for my purchase.

Unauthorized payment, delayed access

App & Portal

This company is an absolute nightmare to deal with. I made a payment for my account and then couldn't log in anymore. Their customer service was non-existent, completely ignoring my emails. When I tried to reset my password through their portal, I didn't even get a confirmation email. It was beyond frustrating and made me feel like I was being scammed. After multiple tries, I finally got an email with a link to reset my password. It took far too long to sort out this problem, and it shouldn't have been so hard to begin with.

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About USENEXT

UseNeXT is a provider of access to the Usenet, a global network of servers used for discussions and file-sharing. Established in 2004, the company offers a platform that allows users to download files and participate in newsgroup discussions. They provide a paid service with several tiered subscription options, offering users varying degrees of access to Usenet’s resources, including a wide array of files and an extensive archive of discussions. UseNeXT emphasizes providing fast, secure, and easy access to Usenet, catering to both beginners and experienced users.

Contact Information

Josephspitalstraße 15

80331 München

Germany

📧 support@usenext.com

☎ 089 - 20 17 20 17

🌐 usenext.de

Last update: November 29, 2024

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