Ooma - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (22)
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Ooma device replacement
Ooma device replacement
InstallationSo, I had to order a new Ooma device 'cause my old one conked out after 11 years. Generally, I've had a good run with Ooma. But when it was time to swap out my device, I hit a snag. Managed to get the new device with overnight delivery, which was handy. But I struggled to set it up under my existing account without calling in during weekday hours. So, I was left without a phone all weekend, even though I had the new device right there. Kinda sucked that there wasn't 24-hour customer service. The website should also have clear instructions for DIY installation.
VOIP equipment purchase
VOIP equipment purchase
InstallationMy experience with this company was terrible. They told me their VOIP system was great, but it was actually old and not very good. The customer service was nice, but that didn't make up for the system not working like they said it would. Their instructions were really old and not useful. I wouldn't suggest this company to anyone who needs a good VOIP service.
About Ooma
Ooma, Inc. is a U.S.-based technology company that specializes in Voice over IP (VoIP) services, primarily offering communication solutions for businesses and consumers. Established in 2004, Ooma provides a variety of telecommunications services including home and business phone services, video surveillance, and advanced cloud-based telephony solutions that enable users to connect and communicate across the globe. Their offerings aim to replace traditional phone lines by leveraging internet connections to provide clear, high-quality voice communication at a fraction of the cost. Ooma's business solutions also offer features such as virtual receptionist, mobile app functionality, and conference calls, designed to support the evolving needs of modern businesses. Over the years, Ooma has expanded its portfolio to include smart security solutions, further diversifying its product line and reinforcing its commitment to innovation in the telecommunications industry.
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Last update: November 29, 2024
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