NITRADO - Reviews and experiences

We were right in the middle of a month-long event when things went south — sudden DDoS, lag, the whole mess. Moises jumped in fast, mitigated the attack and had the server back up in minutes. Honestly, I've dealt with worse support elsewhere, so this felt refreshingly professional. The DayZ players were pumped and I was relieved. Quick, competent, and polite — exactly what we needed.

provisioning is quick — your box shows up fast — but that’s where the positives end. Downtime happened more than I expected, random drops with little to no explanation. Customer service took ages, or gave canned replies that didn’t help, so I spent evenings troubleshooting while they... well, did not. They do, however, send renewal emails reliably, weirdly. I was annoyed, and I told a couple friends to avoid unless you don’t mind interruptions. If delivery means uptime and clear support, this one missed the mark.

Mid-match, a mod decided to stop cooperating and I was the one poking around in the control panel. The interface is straightforward enough — not flashy, just functional — so spinning up a server and changing settings is quick and feels solid. It’s easy to forget how much time you save when the basics work without fuss. Pricing is reasonable; I’ve tried cheaper hosts that felt shaky and pricier ones that didn’t add value, so this sits in the sweet spot for me. When things go odd, support answers fast and doesn’t just pass you a link. One rep, Enrique P., actually walked me through diagnosing a plugin conflict that wasn’t a server fault at all. That stuck with me — they’ll give practical advice even when the issue is third-party. Small annoyances pop up now and then, like a brief hiccup or a setting that could be clearer, but overall maintenance is low effort and predictable. I keep coming back because the day-to-day use is reliable and the people help when it matters.

I just rented a server for my gaming stuff, but I've been dealing with lots of crashes and rollbacks. The company's service has been pretty lame, even after trying multiple times to fix things. It's frustrating to see how they don't really care about customer satisfaction. I wouldn't suggest their services to anyone.