NITRADO - Reviews and experiences
Dec 2023-Oct 2025
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Reviews (48)
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Quick fix
Quick fix
CommunicationThe person I talked to for help was super helpful and friendly. They took the time to explain things to me and answered all of my questions right away.
game server hosting
game server hosting
CommunicationIt's pretty frustrating how there's absolutely no human customer support around here. The customer support system they have set up is all automated and just keeps sending you in loops. It's annoying and really shows they don't care about us customers.
Game server rental
Game server rental
CommunicationI rented a game server for the first time to play with my buddies. Since I'm not great at English, I had to use Google Translate to talk to the customer service folks. Even though it was tough, they got back to me quickly and gave me clear directions to set up my server. I'm grateful for their patience and help in guiding me through the whole set-up.
Quick response to customer inquiry
Quick response to customer inquiry
CommunicationI gotta say, I was pleasantly surprised by how fast the customer service team got back to me. Even with a 6-hour time zone difference, they gave me clear and accurate info on what I had to do. The team was so helpful and really knew their stuff, they guided me through everything. All in all, I was super happy with the service I got.
About NITRADO
Nitrado, also known as marbis GmbH, is a German company specialized in providing game servers and hosting services. Founded in 2001, Nitrado offers a platform for gamers to rent servers for various multiplayer games, enabling customized gaming experiences with full control over the game settings and environment. Beyond game servers, Nitrado provides services for web hosting, voice servers, and domain registration, catering to a broad spectrum of hosting needs. It is recognized for its user-friendly interface, flexible service packages, and robust customer support. Over the years, Nitrado has expanded its services globally, supporting numerous games and establishing itself as a significant player in the game hosting industry.
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Last update: October 30, 2025
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