Under Armour Reviews
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Compression gear, gym shirts, tights, socks
Ever since I've been hitting the gym more, I've been looking for good quality sports gear from different brands. Some people might overlook the smaller brands, but I was really surprised by the stuff I found at this one store. The compression gear is amazing, helps me power through tough workouts without feeling all tight. The gym shirts are a game-changer, so comfy and last a long time - just what I need. And man, those tights are perfect for squats, give me just the right support. And the socks, they keep my feet dry no matter how sweaty things get. The fabric is top-notch, I honestly feel less gross when I wear their gear. And the best part? The prices are actually pretty decent, so it's easy to grab all the essentials without spending a fortune.
Lightweight, breathable athletic wear
Oh man, the material in this workout gear is just top-notch! Seriously, it makes a big difference when I'm going hard at the gym. I've noticed that all the stuff I've bought from this brand - shirts, shorts, pants - they all stay in great shape even after tons of washes and tough workouts.
Returned tops
I ordered these tops online and sent them back, but I only got a refund for one of them. I tried emailing customer service a bunch of times, but they never got back to me. I can't even get through on the phone, and the online chat was no help at all. What's happening? Are they going out of business or what? I just want my money back!
Online purchase experience
I recently bought something online from this store and ran into some issues with getting my order. The delivery company wrongly said they dropped off my package when I didn't get it. I tried reaching out to customer service by email and live chat, but they weren't very helpful or caring about my problem. Their response didn't really help and didn't show any sympathy, which left me feeling annoyed and like they didn't care about me as a customer.
Wrong size received
I ordered a medium size, but they sent me a small instead. I had to send it back for a refund, but they didn't give me back the delivery fee. I was pretty bummed about the mix-up and the lack of good customer service.
Trainers purchase
Eh, so I recently bought some trainers from the store and I gotta say, I was pretty disappointed. One of the shoes had a defect that ended up cutting my son's heel, not cool, eh? Even though the price was reasonable, the quality just didn't live up to my expectations, y'know? I tried reaching out to customer service through Border Free to sort things out, but my emails just kept bouncing back. It's been tough trying to get this issue fixed. My family and I have always been loyal customers in the past, but if this isn't sorted out, we might think twice about shopping here again. The lack of help and support in this situation has me feeling pretty upset, to be honest.
T-shirt order issue
Sorry, but I had a bad experience with customer service when I called about getting the wrong t-shirt in my order. I talked to Emmelyn on March 21st and showed her a picture of the mistake. She gave me a case number and said Customer Service would follow up by email. But when I didn't hear anything, I called again on April 2nd. This time, Lenny told me they couldn't give me a timeline because they had a lot of cases and weren't sure when it would be resolved. Both Emmelyn and Lenny were nice, but not being able to give me any concrete help or info was really frustrating. It seems like they might be cutting costs and it's affecting the quality of service at this store.
Unprofessional experience
Eh, so my experience with this company let me tell ya, it was just the worst. I mean, there was like zilch communication goin' on and their professionalism, or really lack thereof, was just somethin' else. I put in an order and then... nothin', no updates, no shipping info, just crickets. When I finally reached out to ask about my order, all I got was some wishy-washy answers and no real reason why my order was M.I.A. I felt like they weren't givin' me the time of day, you know? I was totally left in the dark, left wonderin' what's goin' on. It wasn't until I got PayPal involved that I finally got my money back, after way more time than it should've taken. Honestly, the lack of responsibility and customer service from these folks was just a real bummer.
two tops purchase, one returned
I bought these tops way back in December and I was so excited to wear them. But then I had to return one of them because it didn't fit me right. I asked for my money back before Christmas and the person from customer service said I would get it by the first week of January. But January came and went, and still no refund! I even checked the tracking and I knew they got the top back. I tried emailing them but no response. Finally, after more than 2 months, I got an email saying my refund was processed. I mean, seriously? It took that long? Well, at least I'm getting my money back now.
Clothing items
I ordered some clothes a month ago and still haven't gotten them. The customer service is terrible - can't reach anyone on the phone or web chat. They've been ignoring my messages. It's frustrating to pay for something and not hear anything back.
Returned shorts
I had the worst experience with the customer service team, eh. I returned a pair of shorts almost a month ago and I still haven't gotten my refund, eh. Every time I contact them, they give me the same excuse that it will take several more weeks before they can process my return and issue a refund, eh. This is totally unacceptable for a big company like this, eh. There's no good reason why it should take weeks to give me back my money, eh. If you ever need to return something, be ready to wait forever for your refund, eh.
Training shoes purchase
I am extremely disappointed with the customer service I received. I purchased two pairs of training shoes, returned them both in their original packaging, and only received a refund for one pair. I couldn't get in touch with them other than through a pointless live chat that just redirected me and emails that were never answered. I ended up having to do a chargeback on my credit card to finally get this sorted out, and it took a massive 2 months after sending back the shoes. It's obvious they have no regard for their customers. Be cautious when shopping online with them.
Recent online purchase of athletic apparel
I just bought some new workout gear online and man, was I let down. I couldn't get a hold of anyone from customer service no matter how hard I tried. And to top it off, they straight up cancelled my order even though the stuff was still available. It was so frustrating! And don't even get me started on my kids' shoes - they had sizing issues too. This whole experience has got me thinking I might need to look elsewhere for my athletic gear from now on.
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