TextMagic Reviews

: 19
79% Would buy here again

Most relevant positive review

  2024-04-14
Text messaging program purchas
I really love the customer service with this texting program. They are fast and the staff is supe...Read on
T. Feeney

Most relevant negative review

  2024-05-19
Text messaging campaign
OMG, so, like, I was using this text messaging thing for my really cool campaigns, and everything...Read on
Breanne

Review with most votes

  2023-11-15
Bulk SMS service for company n
I've had a pretty good experience using this service to send out newsletters to our team. It...Read on
A. Konopelski

Reviews (19)

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    Text messaging campaign

    OMG, so, like, I was using this text messaging thing for my really cool campaigns, and everything was going well for a while. But then, out of nowhere, they started taking my money! Can you believe it? I paid for campaigns and they claimed they sent them out, but no one received the texts! Like, not a single person! And their customer service is basically non-existent - they say they'll call back but never do. It's such a huge scam! So not cool!


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    Initial purchase experience

    My first impression was not great at all. I had to buy credits before I could even start using the service, which just made everything more complicated. When I tried to activate my number, I got a confusing error message. It told me to go to a support link, but I couldn't even click on it. The message disappeared before I could even copy it, which left me feeling frustrated and lost. This whole experience made me doubt the reliability and professionalism of the company, so I decided not to use their services at all.


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    Service price increase

    I've been using this service provider for a while now and overall, I've been pretty happy with it. But things took a turn when I found out they were jacking up the price for a service that used to be included in the package. I was totally caught off guard and kind of upset by how sudden and sneaky this price hike was. I mean, I believe in honesty and fairness, so I can't help but wonder why they're making such a big change all of a sudden.


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    Text messaging program purchase

    I really love the customer service with this texting program. They are fast and the staff is super friendly and helpful, which always makes my experience great. The program itself is amazing - lots of features, easy to use, and flexible. It has totally changed how I talk to my clients and coworkers. I checked out a bunch of options before choosing this program a few years back, and it's been a game-changer for my business. I've never looked back. It's just a really awesome product with fantastic customer service.


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    Easy peasy texting

    I really enjoy using this texting feature to keep people updated, it's so easy and works really well! I can send reminders and notifications when things are good to go, it's like a magic trick. I just wish I had discovered it earlier, it's a total game-changer for sure.


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    Confusing rules

    The store just doesn't get it, you know? They provided good service, but totally messed up the login codes for my employees. They really need to brush up on their understanding of the law. Not cool, man.


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    SMS delivery issues

    I'm feeling really let down by this company's service. For weeks, I've been having trouble with SMS messages not getting to my customers. I've tried reaching out for help, but so far, nothing has been fixed. I even talked to my phone provider, AT&T, and they said they didn't get any SMS messages from TextMagic. It's frustrating to pay for a service that's not working right and not getting any help or answers from the company.


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    SMS Campaign Platform

    The platform is really easy to use, I haven't needed any help figuring it out. Everything works well and it's simple to set up SMS campaigns. I love being able to reply to messages right from the platform. The pay-as-you-go feature is great too, it's perfect for me since I don't need a monthly subscription. I've used this platform for several clients and it's been really successful.


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    Communication tool

    TextMagic is a really handy tool for businesses to keep in touch with clients and customers. It's great for updating project info, sharing important details (like shipping dates), and quickly answering questions from wherever you are. Whether you're in the office, out on a job, or even on the go, TextMagic helps you stay connected and keep your customers in the loop right away. The easy-to-use interface and trustworthy service make it a real asset for any business wanting to step up their customer communication game.


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    Simple interface, great prices

    The interface is really great, eh! It's super easy to get around and use, I never have any trouble finding what I'm looking for. And the prices are always competitive, which is awesome. I also like that they're always adding new features and services to make things even better for me.


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    Communication solution for law firm

    TextMagic has been a game-changer for us at our law firm. Ya, as the receptionist, I'm always talking to clients and staff, and TextMagic has made it all so easy and smooth. Clients these days like texting better than calling or emailing, and TextMagic lets me send and get texts no problem, confirm appointments, set reminders, and get confirmations. Being able to set up messages ahead of time has been a big help in keeping things running smoothly. With the chat feature, I can answer clients' questions right away or pass on the convo to other staff for their input. The fact that I can use TextMagic on my desktop, in my browser, and on my phone makes it super handy to keep in touch and handle communications like a boss. The interface is easy to use and I haven't had any issues that needed customer service help. Thanks, TextMagic!


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    Good for the environment

    This app is awesome, eh! It's great because we don't have to use paper anymore to send messages. It's really easy to use and it helps our business be more sustainable, which is awesome. We're so glad we came across it, eh!


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    Service cancellation efficiency

    I asked to cancel my service because I misunderstood how the monthly payments worked. I was happy with how easily the company handled the cancellation. I liked not having to deal with any extra steps or forms. In the future, I would like to be able to pay per text instead of a set monthly fee. I think this would work better for me based on how much I use the service.


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    Affordable communication tool

    I finally found a cheap way to keep in touch with everyone, and it even has email! And the best part is that I can say goodbye to those irritating group text messages. It's great that someone finally came up with a solution for this issue.


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    Text messaging service satisfaction

    I used the text messaging service from this company and it was really good. It was reliable and easy to use. The pricing was fair and the customer support was excellent. I would definitely suggest this service to others who need a reliable communication tool.


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    Efficient SMS delivery in Switzerland

    The SMS delivery service in Switzerland is really good, it takes only 5 seconds for messages to arrive. The payment process is easy, prices are fair, and the website is user-friendly, so sending messages is super easy. The documentation is thorough, and having APIs available is a nice bonus. All in all, I'm really happy with the service.


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    Self-employed communication tool

    As someone who runs their own business and has a lot of clients to stay in touch with, TextMagic has been a game-changer for me. I can easily reach out to all my customers at once, which has really helped me be more efficient in how I communicate with them. The platform is super easy to use and makes it simple to send messages with just a few clicks. I love that I can schedule messages ahead of time, it saves me a ton of time and makes my life way easier. Overall, TextMagic is a fantastic tool for any self-employed person who wants to make their customer communication smoother.


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    Automation software integration

    The software we use at work is connected smoothly with the messaging service we use. We can easily add people to send text messages through their platform. Plus, the webhook support is making our communication process much better. It's also super handy that it recognizes when we need to stop sending messages to comply with rules. We're really happy with how well Textmagic automates things and makes everything run smoothly.


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    Bulk SMS service for company newsletters

    I've had a pretty good experience using this service to send out newsletters to our team. It's easy to use and lets us message everyone all at once without sharing their contact info. But I've run into some problems uploading files, even when they're small. Luckily, the customer support team has always been quick to help me out. I like that I can even text them for help. Overall, I'd definitely recommend this service for sending bulk SMS messages.


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