SHIFT4SHOP - Reviews and experiences
Oct 2023-May 2024
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Reviews (21)
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Online store platform
Online store platform
CommunicationI'm not the most tech-savvy person, so I rely on customer support when I encounter issues with the platform. Unfortunately, there have been multiple occasions where I have had to wait on hold for an unreasonably long time before being disconnected without any resolution. As a small business without an IT department, this has been incredibly frustrating and has hindered our ability to efficiently operate our online store.
Figured out how to customize shipping and payment settings
Figured out how to customize shipping and payment settings
CommunicationOh my gosh, I was so ticked off trying to set up my shop for only shipping to California but still accepting payments from everywhere! I was on hold forever for tech support on the phone, and then waited forever in chat for a response that didn't even make sense. Like, did they even read what I asked?? So annoying! I ended up figuring it out all by myself after hours of waiting and searching. Why does everything have to be so complicated?
About SHIFT4SHOP
Shift4Shop, previously known as 3dcart before its rebranding in 2020, is a comprehensive eCommerce platform designed to serve online stores of various sizes. Originating in 1997, its services are tailored to assist merchants in creating, operating, and maintaining their online stores with ease. Over its history, Shift4Shop has evolved by incorporating a wide array of features such as website hosting, shopping cart functionality, store design, SEO services, and integration with social media and various payment processors. The platform aims to provide an all-in-one solution for businesses looking to venture into or expand their presence in the digital marketplace.
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Last update: November 29, 2024
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