ManyChat - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (18)
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Issue with Customer Service Response Time
Issue with Customer Service Response Time
TimingI had a major problem with customer service recently. It took forever to get it sorted out, which messed up how my business was running.
Slow customer support response
Slow customer support response
TimingOur team has been waiting for 8 days for a response to our support ticket. The lack of communication and unresponsiveness from the support team is frustrating and unacceptable. We rely on prompt assistance to address any issues that arise, and the delay in resolving our concerns is hindering our operations.
About ManyChat
ManyChat is a software company that specializes in developing messaging automation tools for businesses. It enables users to create chatbots for platforms like Facebook Messenger, WhatsApp, and SMS to automate conversations, engage with customers, and facilitate various marketing, sales, and customer service activities. Founded in 2015 by Mikael Yang, the company has rapidly grown into a leading chatbot platform, serving businesses of all sizes to enhance their customer interaction and engagement through automated messaging services. ManyChat's user-friendly interface and rich features allow companies to build powerful chatbots without extensive coding knowledge, making innovative customer communication accessible to a broader range of businesses.
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Last update: November 29, 2024
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