ManyChat - Reviews and experiences

I was really let down by the service I got from ManyChat. I had this ongoing problem with my subscription payment that ended up turning off the pro features on both of my stores for a bit. And even when we sorted out the payment hiccup, I was surprised to see that I had to go back in and manually switch on all my keywords and flows. It's pretty frustrating that they don't automatically reactivate the pro features and it definitely didn't make for a great user experience.

The software idea is good, but the actual performance is lacking. I've run into a lot of problems like things breaking after updates, parts of the process not functioning without warning, and customer service that doesn't really help. I've been dealing with one particular issue for two weeks now and it doesn't look like it's going to be fixed anytime soon.

As a PRO user, I gotta say my experience with the platform has been pretty disappointing, eh. There's been lots of issues like the lack of chat support, consistent problems with the site, frequent server errors, and even my flows getting deleted. It's been tough for me to make good use of the platform and it's been messing with my productivity, eh. Overall, I'd say my time with the platform has been frustrating and not up to par, eh.