Logitech - Reviews and experiences

I started using one two years ago and liked the feel at first, felt solid — after a year the scroll started sticking. Delivery was quick and packaging fine, but customer service just brushed me off; still, I kept using it.

Started off fine — delivery was quick and packaging neat, but after about a year things just fell apart. Headphones stopped charging, random audio dropouts and the mouse paint peeled. Contacted support and got vague replies. Kinda disappointing; would check warranty first.

Overall, it did what I bought it for — eased my wrist pain — but the lifespan surprised me in a bad way. I needed an ergonomic mouse after years of wrist strain and a cheap knock-off that failed, so I splurged on the MX Vertical in June 2022. It worked great ergonomically, quiet and comfortable, and honestly I was relieved. Then, after about two years of light home office use, the left button started double-clicking. I sent proof, photos and the invoice to Logitech support; warranty had just lapsed and they wouldn’t help. So useful while it lasted, but the reliability and service fell short.

I just found out that my two Squeezebox internet radios are almost useless now. It looks like the company turned off their music server. I bought these radios for a pretty penny a few years back, and they still work perfectly fine. It's a shame the company didn't consider sustainable options for us customers who put money into their products. They could have offered a solution instead of pushing us to buy new radios. This whole situation has me thinking twice about buying from them again.