Bright Side Reviews
इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।
Reviews (23)
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Misleading insurance claims
I recently signed up for therapy at this place, eh, believing that they accepted my insurance as stated on their website, you know? But after starting my treatment and being put on medication, I was suddenly informed that they do not actually accept my insurance, eh. This caused unnecessary stress and financial strain on my end, as I am not able to afford therapy out-of-pocket, you know. It is unacceptable for a business to mislead customers in such a crucial matter, eh. I have filed complaints regarding this issue and urge others to be cautious when dealing with this place, eh.
Appointment with Paul Kariuki
Paul Kariuki is terrible! I went to him for my symptoms and he didn't even make an effort to help me out. He said they don't deal with panic disorders, even though their website says they do. He didn't show any interest in my past medications and didn't even try to help me. It was a waste of money and time.
booking technical issues
This is hilarious! I had some problems with the booking website, ended up with a "no-show" charge, and when I showed them screenshots with timestamps, they said it might have been messed with. Are you kidding me? So their site is perfect and never has glitches? It's so wrong to doubt customers like that, blaming them when it's the site's fault. When I asked for help, their system was offline and they couldn't see my info, but they still want to charge me for their mistakes. Give me a break! Better to look for mental health services somewhere else.
Counseling sessions
I had some counseling sessions with this company and it was really disappointing. The nurse practitioners I talked to weren't very helpful and couldn't offer much more support than a therapist could. It felt like a waste of time and I wouldn't suggest their services to anyone who needs real help. The nurse practitioners I spoke with didn't seem to communicate well in English and didn't have much to offer besides simple advice.
Prescription experience
They totally left me feeling way worse than when I first came in. After a quick chat, they gave me some meds that just made me feel even more down. And on top of all that, they slapped me with a bill for over $150. Such a rip-off!
Counselling session
I recently booked a counselling session through this platform and was extremely disappointed with the experience. Not only did they charge me for services that were not provided, but the customer service was unhelpful and took forever to respond to my complaints. The therapist I was assigned to was unprofessional, cursing throughout our session, and appeared to lack basic cognitive abilities. Overall, my experience was extremely negative and I will not be using this platform again.
medication refill
I just wanted to share that my experience with that online pharmacy was really disappointing. Even though I really needed some help, Brightside wasn't helpful or understanding at all. It seems like they care more about making money than actually helping their customers. If anyone is looking for support, I suggest checking out other options and local resources that might be more caring and genuine.
Medication management services
I had a really bad experience with this company that provides medication management services. They kept charging me even though they weren't actually giving me any services. At first, they said I had to pay extra to switch to a new provider, which I thought was unfair. Even when I tried to cancel, they still charged me for another month without helping me with any prescriptions. It's not right how they take advantage of people who are just looking for some help. I did get a refund for one month, but then they charged me again the next month without doing anything more. I've given up trying to fix this and just have to accept the loss. I hope others learn from my experience and think twice before using Brightside Health's services.
Recent invoice payment
I got this bill from Bright Side out of the blue and it really messed with my finances. They didn't explain anything, which made it all the more frustrating and tough to fix quickly. Their poor customer service and lack of communication just made things harder, causing a lot of unnecessary stress. I'd tell others to watch out for billing problems with this company down the line.
Terrible billing practices
This company is such a scam! They charge way too much for things they don't even do and keep taking your money even when you want to stop. It's like they target folks who are in need of help. Save your time and cash and stay away from this fake "service."
Refund issue on insurance plan
So I went ahead and got this thing for my insurance plan, eh. But then they didn't give me back my $95! Like, seriously, that's a lot of money for me, ya know? And then when I tried to book an appointment, they had like, no available times for me to go. So I decided to cancel it and now I'm sending them emails every day until they give me my money back. I mean, come on, why does this have to be so difficult?
Review with most votes
Refund issue on insurance plan
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