Anova Reviews

: 28
57% Would buy here again

Most relevant positive review

  2024-04-30
Sous Vide Precision Cooker
The app for this product is terrible. It keeps disconnecting and is honestly a waste of time. I f... Read on
Cleta Borer

Most relevant negative review

  2024-05-02
Anova Precision Oven
So I was waiting for my Anova Precision Oven to arrive, but it got delayed. I tried reaching out ... Read on
margaretta

Review with most votes

  2024-03-23
Sous vide cooker
I really wish I had checked out the reviews before buying this sous vide cooker. When it works, i... Read on
Koss

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    Wifi Sous Vide Gen 2

    As someone who loves food and knows how to use technology well, I was really interested in trying out a Wifi Sous Vide device. When I got the Gen 2 model, I was happy to find out how simple it was to use. Being able to cook from a distance using the wifi feature is really great. I can keep an eye on my cooking and make changes from anywhere, which makes preparing meals so much easier. I haven't had any problems with the product and it has actually gone above and beyond what I expected. I've already told my friends and family about it, especially those who love cooking as much as I do.


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    Sous Vide Precision Cooker

    So, yeah, I had this weird thing happen with my sous vide cooker where it was giving off a funky smell. I reached out to customer service and this guy named Patrick Chua helped me out. He was super nice and quick in dealing with the issue. Before I knew it, they had already sent me a new cooker to replace the one that was acting up. I was really surprised at how fast they fixed everything because I wasn't even sure if the cooker was actually busted. I bought it online back in December, so I'm glad Anova's customer service team was able to help me out so smoothly.


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    Precision cooking device purchase

    I just got this precision cooking gadget from this company and I gotta say, I'm really happy with how it's been working. It's super easy to use and it helps me nail perfectly cooked meals every single time. This new way of cooking has really stepped up my game in the kitchen and I'm pumped to try out more recipes. The quality of this product speaks for itself and I trust that it's gonna last me a long time with great performance. In my books, I'd definitely suggest this product to anyone wanting to improve their cooking skills.


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    Sous Vide 3.0 purchase

    I bought a Sous Vide 3.0 last year in May and I've been really happy with it. However, I ran into a problem where it would shut off randomly while I was cooking. So, I went online and filed a warranty claim. The customer service team got back to me quickly and walked me through some troubleshooting. They figured out that I needed a replacement unit. They sent me a new one within 10 days of me filing the claim. Even though it was a bummer to have the issue, I was really impressed with the service I got after buying it.


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    Smart home device purchase

    The customer service at Anova is terrible, the worst I've ever dealt with. They don't seem to exist, not responding to any questions or problems with their products. It's like they just want to make a sale and then disappear when things go wrong. I bought things that didn't work together, and when I asked for help, I got no response. It's really frustrating and disappointing.


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    Anova Precision Oven

    So I was waiting for my Anova Precision Oven to arrive, but it got delayed. I tried reaching out to Customer Service for help, but the response I got was not helpful at all. They just told me to look outside my house for the package, which didn't really solve anything. When I tried contacting Toll Australia, the delivery company, they couldn't help me without a reference number, even though I gave them one from their tracking website. This whole lack of communication and efficiency has left me feeling really disappointed and frustrated with the whole experience.


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    Sous-vide cooker purchase

    I just bought a sous-vide cooker on sale during Black Friday and snagged a great deal. It came in super quick, faster than I thought, which was a nice surprise. But I didn't get any updates on the shipping, which seems to be a problem for others too. Even so, the cooker itself is top-notch. It might not be ideal for daily cooking because it takes a while, but it's a sturdy piece of equipment that I can't wait to use on weekends.


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    Sous vide cooker

    I gotta tell you, I am absolutely loving my new sous vide cooker! It's crazy easy to work with and really takes my cooking game up a notch. Everything I make with it turns out delicious. I can whip up meat dishes, veggies, and even sweet treats. The temperature control is bang on, which means my food always comes out bang on too. When I'm using it, I feel like a top-notch chef in my own kitchen!


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    Sous Vide Precision Cooker

    The app for this product is terrible. It keeps disconnecting and is honestly a waste of time. I find it's much simpler and quicker to just set the temperature and time manually on the front of the product. The product itself works great, consistently giving me delicious sous vide meals. Don't bother with the app, just stick to the manual controls and save yourself the trouble.


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    Sous vide immersion circulator

    The sous vide immersion circulator I got from Anova has totally changed the game in my kitchen. It's made cooking fancy meals super easy and precise, and now it's a must-have in my kitchen. It's easy to use and always gives me yummy food. I totally suggest it to anyone who wants to up their cooking game.


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    Sous vide machine experience

    My sous vide machine was amazing for a while, but then it stopped working. Even though it had a two-year warranty, it broke down after only using it 20 times. Anova's customer service didn't give me the choice to get it fixed or refunded, they just offered me a $25 discount on a new one. And to top it off, I couldn't even use it with other discounts. It was really disappointing and I won't be buying from them anymore.


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    Gifted Precision Cooker

    Well, someone gave me this fancy Precision Cooker, and I was excited to try it. But guess what? It's basically useless because it doesn't work properly right out of the box. And to top it off, there’s no way to return it without a receipt. The customer service is sketchy at best. If they can't even stand behind their products from the start, then I'll pass on buying from them.


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    Nano device

    So I ordered this Nano thing online, and let me tell ya, it was a total mess. I was so stoked about it, but man, it was such a letdown. They told me it was available, but then they flip-flopped and said it wasn't, so now I had to wait forever to actually get it. And don't even get me started on their customer service - it was like talking to a wall, no help whatsoever! You can bet your bottom dollar I ain't ordering from them again.


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    Sous vide immersion circulator

    So I picked up this sous vide immersion circulator, hoping it would help me cook like a pro in my own kitchen. The machine itself looks nice and is pretty user-friendly, but the instructions were a bit of a headache. Took me a bit of experimenting but I eventually figured it out and started making some tasty dishes. Unfortunately, after a few months, it started acting up and I had to go through the hassle of getting it fixed. Honestly, not too happy with the quality overall.


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    Sous vide cooker

    I really wish I had checked out the reviews before buying this sous vide cooker. When it works, it's great, but getting customer support for a return is a nightmare. I've been waiting for a return authorization for six months now, and their customer service is basically non-existent. Dealing with their support team is a complete nightmare, and I'd rather poke myself with a rusty fork than deal with this again.


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    Sous Vide purchase

    I just got a sous vide machine from this company, and when I opened the box, I was really let down. There was no instruction manual, user guide, or anything to tell me how to use, clean, or take care of the product. How am I supposed to figure out how to use this thing correctly without any help? I contacted their customer service, and they told me they don't give out any physical instruction manuals. It's frustrating and disappointing that they didn't include such essential information.


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    Sous Vide Precision Cooker

    I recently bought a sous vide precision cooker and was told that there would be a delay in delivery because they didn't have many in stock. I got a message saying the delivery would be upgraded to next-day DHL service, so I was excited to get it soon. But it never came, and when I contacted DHL, they said they weren't told to pick up anything for delivery. I've sent ANOVA many emails, but haven't heard back. They said it would arrive today, but it still hasn't shown up. It's disappointing that such a good product is being let down by bad customer service. Be careful when ordering from this company.


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    Empty promises

    I was so pumped to check out their Boxing Day sale, but man, was I let down. There was hardly anything left in stock. It was like everything good got snatched up, and all they had left was the super expensive stuff and some outdated models. It felt like a total bait and switch, ya know? They rope you in with these amazing deals, but then hit you with the priciest options. I wasn't gonna be fooled by that scheme, no way.


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    Sous vide machine and accessories

    My Anova gadget stopped working after 2 years, which was a bummer. I was thinking of getting the pro version and a sous vide container, but after reading lots of bad reviews about the company's shipping, communication, and overall customer service, I decided to hold off on buying more. It's too bad to see a company with so much promise ruining its image with shoddy business habits. If Anova wants to keep customers and bring in new ones, they gotta fix these problems right away and improve their customer service.


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