Thea

This place is terrible at quality control for custom orders. After just 2 months, my fiancée's engagement ring got all bent out of shape while she was holding something as light as an Amazon package. We went back to the store, and the person there actually had the nerve to laugh at my fiancée and say the ring was poorly made. It was a custom order, so they should have been extra careful, but nope, they messed it up big time. We had to send it back for repairs, and when it came back, it was even worse. The setting was crooked, a prong was broken, the diamonds were loose, and the welding was terrible. And then they had the audacity to suggest we pay them thousands for a full rebuild. Can you believe that? It's just not right.

I just made an online order and man, I was so disappointed with the delivery service. The post office didn't deliver my package, so they rescheduled it. I had to take a day off work for it. But you know what? The rescheduled delivery never even came! I was so frustrated and lost money from missing work. That "free" shipping they offered? Yeah right. It ended up costing me a day's pay and I didn't even get my package. I am definitely not using their services again.

Ordered on December 7th, and it hasn't moved since the 10th. I'm so frustrated because I needed it by the 15th, and now I'm worried I won't get it in time for Christmas. The service is terrible, and the shipping is so slow compared to orders from Australia.

I gotta say, I was really happy with my time at FANATICAL. The deals on new games and pre-orders were top-notch, and those mystery bundles were a blast - like opening presents! Found some real winners at prices that didn't break the bank. The website was super easy to use, shopping was a breeze. And any questions or issues I had, the customer service team was quick to help out. All in all, if you're a gamer on the hunt for awesome deals, definitely check out FANATICAL.