micah

Don't be fooled by what they say. They make it seem like returning things is easy, but don't trust them. The lack of communication and organization in the company is crazy. I didn't get any order confirmation, no packing slip, and got three different order numbers for one thing I bought. And to top it off, the return address they gave me was wrong. How am I supposed to get my money back when there's no return slip and all these different order numbers? It's a disaster just waiting to happen.

This company has totally won me over with their top-notch customer service. Recently, I had a little hiccup with my order, but one of their super friendly agents had it all sorted out in a jiffy. I was really impressed with how professional and quick the customer service rep was, they made me feel like a valuable customer. I've always loved how fast they ship out my orders, but now I can say for sure that their customer service is top-notch and they're at the top of my list. Keep up the awesome work, guys!

I was really looking forward to my home alarm system from this company, but man, am I ever let down. The equipment I got doesn't work properly, and I keep running into problems with the sensors. I've set up two other alarm systems in the past without any issues, so this is really getting on my nerves. I'm feeling super frustrated and wouldn't suggest this company to anyone.