Girlfriend Collective - Overall Rating based on 21 reviews
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Free socks turned out to be a cancelled order
I was so pumped about getting those free socks with my order, but then I got an email saying my order was cancelled because their promo code was messed up. They should really get their act together before letting people place orders!
Poor customer service, order cancellation, shipping error
I just had the worst time dealing with customer service from this company. First they told me my order was cancelled, then they said it was sent to the wrong place because of some computer problem. And to top it off, I never got any updates about shipping, so everything was just a big mess. It was my first time ordering from them, and I can guarantee it'll be my last.
Activewear, Return
I bought some activewear from this company not too long ago, but I had to send it back because it didn't fit properly. The return process has been a total headache. It's been more than three weeks since they got my return, and even after trying to reach out multiple times, I still haven't heard anything about when I'll get my money back. Their customer service is terrible, to be honest. It's too bad because I really liked their stuff, but now the fact that they owe me $100 is making me think twice about shopping with them in the future.
Puffer jacket purchase
So I bought this amazing puffer jacket online during their Black Friday sale and it feels like it's been forever, but still no sign of it! UPS claims they handed it off to USPS, but USPS is all like, "What jacket?" Trying to track it down feels like a total ghost town. And seriously, what's the deal with Girlfriend Collective? They're not responding to emails or even providing a phone number. It's like they disappeared into thin air! I have a feeling they ran out of jackets and just decided not to give any refunds. So not cool!
Leggings, customer service issues
So I bought a pair of leggings from this company recently and, gotta say, I really like the leggings but man, the customer service was just the absolute worst. There's no 800 number to call for help, no chat option for quick questions, and the return policy is just such a pain to deal with. And to top it all off, they mixed up my order with someone else's so now I'm stuck with a product I didn't even order. It's so frustrating and unacceptable not to have a proper way to reach customer service to fix this mess. Even though I've bought a few pairs of leggings from them before, I won't be shopping there again because of their terrible customer support.
Activewear set
Hey there, I just wanted to share my experience with getting my activewear set. Honestly, I was super pumped to receive it, but it took a whole two weeks to arrive! And when it finally showed up, the package was totally opened. I got in touch with customer service, and all they could do was give me $10 off my next order. I mean, c'mon, that's just not good enough.
Leggings and sports bra
I am so frustrated with my shopping experience here. The shipping has been a complete disaster. I still haven't got my package, and the customer service is nowhere to be found. I've emailed multiple times asking for a refund, but no luck. It's really disappointing to see this kind of behaviour from a company that claims to be reputable.
My expensive gym wear
Don't be fooled by what they say. They make it seem like returning things is easy, but don't trust them. The lack of communication and organization in the company is crazy. I didn't get any order confirmation, no packing slip, and got three different order numbers for one thing I bought. And to top it off, the return address they gave me was wrong. How am I supposed to get my money back when there's no return slip and all these different order numbers? It's a disaster just waiting to happen.
Horrible service, no product, unresponsive
I've never had such terrible service before. I ordered something weeks ago and still haven't got it. I called many times but no one picked up. They only email me with excuses and no progress. I asked for a refund but that hasn't happened yet. It's frustrating when a company takes your money and doesn't deliver. I wouldn't recommend buying from them.
Comfy leggings
These leggings are legit magical, eh? I wear them constantly and they still look good as new after 3 years. They're super tough, stretchy, and hold their shape like a pro. True story, I wiped out on my bike once and didn't get any bruises or cuts on my legs thanks to these leggings. I bet if I had been wearing any other pair, my skin would've been shredded, no doubt. These leggings are hands down my go-to faves, eh!
Durable leggings
These leggings have been my absolute favourite for the past six years now, and let me tell you, they are worth every single penny. They're made from recycled plastic water bottles, so not only are they eco-friendly, but they are also super durable. The material is top of the line - it refuses to stretch out or get those annoying pills even after years of wear. Plus, they really sculpt my waist and legs, giving me a confidence boost every time I slip them on. The colour has faded just a tad, but it's hardly noticeable. These Girlfriend leggings have truly passed the test of time, and I can't imagine my wardrobe without them.
Great products, TERRIBLE CUSTOMER SERVICE
I bought some stuff not long ago and I was really happy with how good they were. But then I had to deal with their customer service to get a refund and it was just awful. They owe me almost $100 for a whole month now. I've sent a bunch of emails but haven't heard back from them at all.
Leggings and sports bras
The leggings I got from here seemed great at first, but after a few months of wearing them carefully, I saw a lot of pilling on two pairs. I probably should have waited before getting more. And the sports bras I got weren't very flattering, especially under a t-shirt.
Puffer jacket order cancellation
So, I ordered a puffer jacket from Girlfriend Collective, and boy was I let down. After I made my order, I got an email saying it was canceled for no reason! I tried reaching out to their customer service by email to ask why, but they never got back to me. And to top it off, when I tried to buy the jacket again, they wouldn't give it to me at the original price. The whole thing really frustrated me and left me feeling disappointed in how they handled everything.
Stretch pants
I got these stretchy pants from that store not too long ago, and let me tell you, they are seriously the worst pants I have ever owned. They just don't fit right - too loose around the waist, too tight around the calf, and I'm always having to hike them up. I thought I was doing a good thing by buying from a sustainable brand but man, was I let down.
Leggings and bra purchase
I recently bought a pair of red ochre compressive high-rise leggings and a paloma bra from this company. They had a great selection of colours to choose from, which made it easy for me to find exactly what I was looking for. The website was easy to use and I had no trouble finding my way around. I got the leggings in size M and the bra in size S, and they both fit perfectly. The fabric of the leggings was super soft and stretchy, so they were really comfortable to wear. I loved how the high-rise design looked on me, it was very flattering. I also appreciate that this company cares about sustainability and being eco-friendly, since those are values that are important to me. I thought it was great that they used a variety of models to show off the products on different body types on their website. Overall, I had a really positive experience and would definitely recommend this company to others.
Leggings
I gotta say, I bought these leggings recently and they are amazing! So comfy to wear and they look so good on. The fabric feels really nice against my skin and they fit me so well. Plus, there are so many colours to choose from, which is awesome because I could find the perfect pair to match my style. But, I was kinda disappointed to find out that these leggings are actually made in Vietnam even though they're advertised as sustainable. It really bothers me when brands aren't being truthful about stuff like that.
Pants
I just got myself a pair of pants from this company and let me tell you, I am seriously impressed with how good they are. These pants are not just stylish, they're also super strong. I've had a couple pairs from this company since 2019, and even after washing them so many times, they still look brand new. I really admire this company for their ethical values and their dedication to making sustainable, durable products. And on top of all that, I was pleasantly surprised by the sales and rewards program they have - it really made my shopping experience even better.
Bike short, paloma bra, and pocket leggings
Eh, so the products are actually made from recycled water bottles, and the company is good about paying its factory workers fair wages to toil away in safe working conditions. I've had a pair of leggings for over 5 years now, and can you believe they're still holding up? Just got a bike short, paloma bra, and pocket leggings, and let me tell ya, they're super comfy. I know they'll last for years to come. Gotta say, I'm really impressed with the quality and sustainability of these products, for sure.
Impressed, high-quality workout gear, fast delivery
Eh, so I gotta say, back in the day I was all about this big athleisure brand, you know? But lemme tell ya, since I tried out Girlfriend's workout gear, I've totally switched sides. The compression and quality of their stuff is like nothing else out there. Not only is it better than my old fave brand, but they've got all these trendy styles and bold colors that really pop. And to top it off, they're more affordable too! Plus, the shipping was fast and spot on. I'm already planning my next order with them, no question. Girlfriend Collective has totally won me over with their top-notch gear and service, eh.
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