All reviews of Kathryn
Review about: Missguided
Online return issue
When I had trouble doing an online return, I was pretty frustrated. The website wouldn't take my card info, so my return was delayed. But when I got in touch with customer service through the chat, I was pleasantly surprised. The response was fast and easy, and the person I talked to, Ayana, was super nice and understanding. She helped me figure it out and even processed my return for free. It was a relief to get such good and helpful service, and it made me feel good about shopping with this company again in the future.
Review about: Contiki Tours
Tour cancellation
I was so excited to start my adventure with this company when the pandemic hit and ruined my plans. Even though I was bummed about not being able to travel, I have to say, their customer service was amazing. Emilia was super fast in letting me know about the cancellation and she gave me all the help and info I needed during this stressful time. Hats off to the team for being so efficient and professional!