Carmella

I recently bought some flowers to celebrate the end of my maternity leave and my daughter's first birthday. Unfortunately, the flowers showed up a day early, even though I picked a delivery date. To make things worse, half of the flowers started to wilt and look old after only 2-3 days. I was really let down by the flower quality and the delivery timing. Even though the customer service team was helpful and offered to refund the delivery fee, I still haven't seen that money back. They said they couldn't do anything about the flowers because I didn't tell them within 24 hours, which is their policy. They did suggest I could get store credit, but I turned it down since I don't plan on buying from them again after this bad experience. It's annoying that they think flowers should only last for a day.<br><br>Now, it's been three weeks and I'm still waiting for that refund they promised to process. Despite reaching out multiple times, there hasn't been any progress.

I ordered some masks on March 17th, eh, but I still haven't gotten them. I've tried reaching out to the company multiple times, but no luck. It's a bit disappointing, considering it's not the first time I've ordered from them. Normally, they're pretty good with getting me my stuff on time and fixing any problems. They even replaced masks without charging me extra.

The barbecue I bought from this place ended up being a total flop. Right from the beginning, I had problems with it, and even after getting some new parts to try and fix it myself, it still doesn't work right. It's really frustrating to shell out a bunch of cash on something that doesn't work like it's supposed to. I only used it a couple of times and I already regret buying it.