Caitlyn

I made a purchase recently, eh, and I gotta say, I was super let down by the quality of the stuff. It wasn't just a little defective - it was a big problem. And then, when I finally reached out to customer service, it took them a whole week to get back to me. When they finally did, it was just one of those ready-made response things. It's pretty obvious that they don't really care about keeping their customers happy. And get this - they want us to pay for sending back stuff that's actually their fault. Like, seriously, that's just rubbing salt in the wound.

Our rep, Melanie, was amazing. She really knew her stuff and took the time to get to know our company's needs before getting in touch with us. This level of readiness is rare and highly valued. Thanks to her knowledge, our account renewal was easy. We could make quick and well-informed choices. It was a great experience overall.

I just bought this T-shaped compact toolset and I gotta say, I'm really impressed with how well it works. The design lets me adjust the tools easily to fit different jobs, which is super handy. It's small size makes it easy to bring along, whether I'm biking or just using it around the house. I've used it for all sorts of things and it hasn't let me down yet. Overall, I'd definitely suggest this toolset to anyone who wants something reliable and easy to carry around.

Don't even bother ordering from this company, eh. Took forever for my stuff to arrive, and when it finally did, the shoes were garbage. Plus, they sneak in extra charges when you try to return something. Their customer service is useless, and their rules are just gross, honestly. Save yourself the trouble and go somewhere else.