B. Cronin

I just got some Christmas stuff for my family, but man, the service was brutal. They said it would arrive by the 18th-20th, but it's now the 24th and I still haven't heard anything. Christmas dinner is coming up, and I got no presents for my kid. I've been refreshing for updates non-stop, but nothing. Now I don't know how to tell my son, who's pumped for his gifts. Definitely not shopping here again.

I bought the lifetime package about a year and a half ago, and I'm really disappointed with the service. At first, it looked like a great deal, but now they've disabled a bunch of helpful templates and want more money to unlock them. I feel like they tricked me with their misleading ads.

The electric toothbrush can't be charged with any other chargers and the whitening pen only lasted for 8 uses, hardly making a difference. This isn't very customer-friendly and seems like they're just trying to make us buy extra stuff we don't need. Plus, it's not good for the environment since it creates more waste.