Spotlight Oral Care

Spotlight Oral Care reviews

22 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
64%
Would buy here again
Ordering
7.4
Service
7.0
Pricing
6.6
Delivery
7.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Sonic brush replacement

9.5

"I had a little problem with my sonic brush from this company - it stopped working after just 3 months. But I gotta give credit to their amazing cus..."

Critical

Electric toothbrush

5.0

"This company is all about top-notch marketing but the product itself is kinda meh. The electric toothbrush does its job for a bit, but when it crap..."

Most Voted

Awesome whitening kit

9.5

"Oh my goodness, I decided to try out this awesome new whitening kit because I was tired of my teeth looking all yellow and making me feel awkward. ..."

Reviews (22)

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Electric toothbrush

K

1 reviews

5.0
Overall Rating
Would buy here again
No

This company is all about top-notch marketing but the product itself is kinda meh. The electric toothbrush does its job for a bit, but when it craps out, good luck getting any help. Feels like they just grab your money and bounce, leaving you with a useless toothbrush and a sour taste in your mouth. Stay clear of this place, trust me.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
6.0

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Sonic brush replacement

G

20 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a little problem with my sonic brush from this company - it stopped working after just 3 months. But I gotta give credit to their amazing customer service. I shot them an email about the issue, and within an hour, they got back to me and said they'd send me a new brush. The next day, the replacement showed up and I was back to using it hassle-free. I was really impressed with how quickly and smoothly they dealt with my problem. Their customer service is top-notch, no complaints at all.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Whitening strips purchase

Q

1 reviews

4.0
Overall Rating
Would buy here again
No

I was pretty let down by those whitening strips I got from that company. I followed the directions and used them twice, hoping to see a real change in my teeth. But, honestly, there was no difference at all. I was left feeling disappointed and annoyed that they didn't work. I wouldn't suggest these products to anyone who wants to actually whiten their teeth effectively.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

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Toothbrush purchase

S
7.0
Overall Rating
Would buy here again
Yes

Oh my goodness, I bought this fancy toothbrush thinking it would be amazing, but it ended up making my gums all red and sore. Plus, my teeth were still dirty! I was really looking forward to using it, but it was a major let down. It even caused plaque buildup and gave me bad breath, gross!

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

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Teeth whitening pen purchase

K

5 reviews

7.0
Overall Rating
Would buy here again
Yes

I bought a teeth whitening pen the other day, thinking it would give my smile a little boost. But, turns out it didn't live up to the hype in the ads. Even though my teeth aren't super yellow, I was still hoping for some kind of improvement. Sadly, after using it a bunch of times, I didn't see any change at all. It was really disappointing and frustrating dealing with this product.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
10.0

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Overhyped whitening strips

A

8 reviews

6.0
Overall Rating
Would buy here again
No

I was so excited to try the whitening strips from this company, especially after all the buzz on social media. But man, was I let down when I found out they only have 0.01% hydrogen peroxide. Total joke! The packaging looks fancy, but the actual product is a major disappointment. It's so deceiving to highlight hydrogen peroxide on the front without saying how weak it is. I feel like I got scammed and wasted my money on this.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Rose Gold Sonic Toothbrush

D

8 reviews

8.5
Overall Rating
Would buy here again
Yes

I just got the Rose Gold Sonic Toothbrush and so far, I'm pretty happy with how well it works. My teeth feel super clean after using it compared to a regular toothbrush. But, I did run into a problem where the brush head got stuck. I had a tough time taking it off and ended up messing up the rotating motor. I learned my lesson though - gotta rinse the head well after every use to avoid that happening again. Even with this hiccup, I'm optimistic that I can get it fixed and keep enjoying the benefits of this toothbrush.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
8.0

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teeth whitening strips

G

8 reviews

7.0
Overall Rating
Would buy here again
Yes

Those whitening strips were such a disappointment. I was so hopeful because I had such good results with a different brand before, but man, these ones did zilch. I followed the instructions perfectly for two whole weeks, and yet my teeth stayed the same shade. It's annoying to waste money on something that was supposed to work but ended up being a dud.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

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Electric toothbrush

E

23 reviews

5.0
Overall Rating
Would buy here again
No

I saw this toothbrush on TV and I thought it looked pretty neat, so I asked my mom if she could order it for me. But you know what happened? It ended up breaking after just 4 months! Such a waste of money, and now I can't even contact anyone to get it fixed.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

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Customer service response time

C

4 reviews

10.0
Overall Rating
Would buy here again
Yes

I texted customer service on WhatsApp about a broken product and they got back to me super quick. The agent who helped me was really useful and didn't waste any time offering to send me a replacement. I was impressed by how fast they handled the situation and made sure I was taken care of. I'd definitely suggest their customer service to anyone who needs help.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Men's whitening strips

C

5 reviews

4.0
Overall Rating
Would buy here again
No

I picked up these teeth whitening strips for guys and oh boy, I was really looking forward to trying them out! I thought they would make my teeth super white, but let me tell you, I was way off! The first couple of strips might have helped a bit, but the rest did absolutely nothing! I used the whitening toothpaste, floss, and followed all their instructions, but my teeth were still stained and gross. What a letdown, eh?

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

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Sonic Toothbrush, whitening toothpaste, mouthwash

C

3 reviews

9.5
Overall Rating
Would buy here again
Yes

This brand of oral care products has really changed the game for me. I've been using their Sonic Toothbrush, whitening toothpaste, and mouthwash, and my teeth feel so much cleaner and look brighter. I don't think I could ever go back to my old oral care routine now that I've tried this brand.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Toothpaste, water flosser, electric toothbrush, whitening pen

J

10 reviews

10.0
Overall Rating
Would buy here again
Yes

I just want to say, I'm really happy with the stuff I got from this company. It all started with the whitening toothpaste - I heard good things about it and saw lots of people talking about it online. The toothpaste smells great and actually made my teeth look whiter. After being a happy customer for about a year and a half, I decided to splurge on the water flosser and electric toothbrush. Both of them turned out to be way better than I thought they'd be.

Lately, I started using invisalign, so I had to stop using the whitening strips. But no worries, the whitening pen worked really well for me and gave me awesome results. My teeth stay super white and I love comparing the before and after pictures. The delivery has been super reliable too - I always get my orders in 2-3 days. And hey, they often have discount codes available which is always a nice surprise.

I totally recommend these products to anyone who wants to step up their oral care game.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Sonic toothbrush

S

2 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought a sonic toothbrush a few months back and now the base is already cracked, which is really disappointing and frustrating. I contacted customer service (Jessica) and got a pretty unhelpful response. To be honest, I've had Oral B toothbrushes that lasted for years, so it's obvious that the quality of this product just doesn't measure up.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
8.0

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Electric toothbrush and whitening pen

B

3 reviews

5.5
Overall Rating
Would buy here again
No

The electric toothbrush can't be charged with any other chargers and the whitening pen only lasted for 8 uses, hardly making a difference. This isn't very customer-friendly and seems like they're just trying to make us buy extra stuff we don't need. Plus, it's not good for the environment since it creates more waste.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

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Awesome whitening kit

T

9 reviews

9.5
Overall Rating
Would buy here again
Yes

Oh my goodness, I decided to try out this awesome new whitening kit because I was tired of my teeth looking all yellow and making me feel awkward. I used the toothpaste for 5 days and then the pen and strips for only 3 days, and wow, my teeth are noticeably whiter now! It's super easy to use, like a walk in the park. Plus, there was absolutely no pain or sensitivity at all! I am absolutely thrilled with the results, completely satisfied already. Thanks a bunch! ❤️❤️❤️

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Defective purchase

A

3 reviews

5.0
Overall Rating
Would buy here again
No

Don't bother spending your cash on this product, eh? I wish I had looked into it more before I bought it. Now I'm annoyed with this water flosser that doesn't even work properly. Make sure to check out all the bad reviews before you decide to buy it, eh?

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
8.0

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Toothpaste and Mouthwash

I

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I've used this brand before and I really like their toothpaste and mouthwash. But, when I ordered directly from them recently, it was a total mess. I placed my order over a month ago and still haven't got it. I reached out to customer service after a few weeks and they said they would send it again. But it's been another week and still no shipping info or confirmation that they actually reordered the products. It's frustrating not knowing if I'll ever get my order. Despite thinking the products are good, I suggest not buying directly from this company.

Detailed Ratings

Order
6.0
Service
6.0
Price
10.0
Delivery
6.0

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Tooth stuff from that site

L

2 reviews

7.0
Overall Rating
Would buy here again
Yes

The tooth products are amazing but wow, the shipping is a disaster. I keep getting all these emails with different excuses about why my order hasn't shown up, but when I called the delivery company, they finally gave me the real story. It's happened more than once and it's really frustrating. The products are great, but the shipping problems are making me consider buying my tooth stuff from somewhere else.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
4.0

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Toothbrush purchase

P

4 reviews

7.0
Overall Rating
Would buy here again
Yes

I bought this toothbrush and used it for a year. It made my gums bleed and my teeth didn't feel as clean as my old one. So, I decided to switch to a new toothbrush and now my teeth feel so much better.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

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About Spotlight Oral Care

Spotlight Oral Care is a company founded by two Irish dentists, Dr. Lisa and Dr. Vanessa Creaven, in 2016. It specializes in creating dental care products that are specifically designed with both the health of the consumer and the environment in mind. The product range includes toothpaste, teeth whitening systems, toothbrushes, and other oral hygiene products that are clinically proven, vegan-friendly, and made from sustainable materials wherever possible. The company places a strong emphasis on combining professional dental expertise with the latest advancements in oral care technology to provide products that are safe, effective, and suitable for daily use.

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🌐 spotlightoralcare.com

Categories Spotlight Oral Care

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Last update: November 29, 2024

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