Alignerco reviews

This company is a scam. The only reason why they get a few good reviews is that they push people to give reviews very early in the process. I refused this and said I wanted to finish my treatment before giving a review and the got really grumpy about it.
Their serivce is only good as long as you're a happy customer. After that it will take you weeks to get replies from them.
As I has special difficulties with my teeth, I sent them photos up front and they confirmed this was not a problem and that they had corrected much worse teeth before. When I asked about the payment they promised that if they couldn't fix this, they would refund me the full amount. So I paid and did the impression. After that they sent me a consent form, a contract, which was very unprofessional, and demaded things which should definately have been asked before payment was made. When I said I didn't want to sign, they said that wasn't an option as I would loose all my money. So I signed, and later was told they could only adjust my upper teeth, not bottom. As any professional would say, both upper and bottom teeth needs to be done together, they are part of the same month. So I said I wouldn't do any. When I asked to get my money back, they said they will still charge for the impression kit, which is not what I was told at the start when we deiscussed the first photos.
After much back and forth they agreed to repay me the full amount, but since then they have done nothing. It's been months now and they still say the case is with the finance departemnt, but refuse to put me in direct contact with the people there. I have still not got a single dollar back from them. I am considering legal action. Companies scamming people like this should not be allowed to operate.

I wanted to straighten my teeth, so I got these awesome aligners. They were so easy to use and didn't cause any problems. The whole process went really smoothly, and I can already see my teeth looking straighter. I'm excited to see the final results!

I just got myself some clear aligners from this company, and I gotta say, I'm really impressed with how everything went down. The teeth impression kit was super easy to use, and the treatment plan they made just for me was top-notch. The customer service folks knew their stuff and were quick to help with any questions I had. I love that this clear aligner option is both affordable and convenient, making it easier for more people to get orthodontic treatment.

I wasn't sure about buying clear aligners online without meeting someone in person at first. But I gotta say, I was really happy with how easy and convenient it was to do with AlignerCo. The impression kit was easy to use, and the treatment plan they gave me was detailed and simple to understand. Whenever I had questions or worries, the customer service team was great at getting back to me with helpful info. All in all, I'm super happy with the service and how affordable the treatment is.

The process of ordering was really easy and convenient. I could easily follow the instructions to make my teeth impressions and send them back for review. The customer service team was super helpful and quick to answer all of my questions and worries. The prices were competitive compared to other options I checked out, so it was a good choice for straightening my teeth without breaking the bank. The delivery of my aligners was fast, and I liked getting regular updates on how my treatment plan was going.

I bought some teeth aligners from this company not too long ago and I gotta say, I'm pretty happy with how everything went down. The kit they sent for impressions was a breeze to use and the instructions were super easy to follow. Whenever I had questions, the customer service team was awesome and quick to help me out. The aligners are comfy and I'm already starting to see my teeth straighten out. It's pretty sweet not having to go in to see an orthodontist in person all the time, especially with everything going on right now. Appreciate the convenience, for sure.

Getting clear aligners was super easy and convenient. I liked that I could do everything from home and not have to keep going back and forth to the orthodontist. The aligners were really comfy and I could see my teeth getting into the right spot as time went by. The customer service folks were quick to respond and answered all my questions. All in all, I'm happy with how everything went and how my teeth are looking so far.

So, I just got these clear aligners from this company and I gotta say, I'm really happy with how everything went down. The kit to make the impressions was a breeze to use and the instructions were straightforward. After I sent back my impressions, I got my treatment plan back fast and the aligners fit like a glove. Plus, the customer service folks were super helpful and quick to respond whenever I needed help. All in all, I'm pleased with my purchase and would definitely suggest this company to anyone wanting a budget-friendly way to straighten their teeth.

I gotta say, these AlignerCo aligners have totally changed the game for me. They're not just easy on the wallet, but they're super convenient and actually work! I found it so simple to kick things off with the at-home impression kit, and the personalized treatment plan gave me a lot of confidence. Whenever I had questions or worries, the customer service team was right there to help, and my aligners showed up when they were supposed to. All in all, I'm over the moon with my time with AlignerCo and would totally suggest them to anyone wanting to get their teeth straightened out.

Extremely poor customer service, doesn’t provide the name of the “specialists”, the outcome was a lot different from the 3D image preview provided before payment was sent. Do yourself a favour, pay a bit more and get a doctor to follow up your concern in a professional way.

Be VERY careful if you choose to use this company. I paid $895 and received my impression kit fairly quickly. They were unhappy with all three impressions, so for another $10, I was sent another kit. Again, they were unhappy with the three new impressions (that's a total of 6 impressions top and bottom). They offered me a video session to get the impressions just right. I took off from work to do the session, and they blew me off. No session, no email, and now I've missed work. At this point, I decided I was done with them. Trying to get a refund from this company is EXTREMELY difficult. I had to threaten them with filing a claim with both AMEX and the BBB. I left a 1-star review here on TrustPilot, and they finally agreed to a refund so long as I complied with their demand to delete the review (seriously?!). They tried to keep $69.99 for the impression kit when it was only $39.99. After sending screenshots and having to argue with a very unprofessional 'resolution specialist' named James Myles, I received my refund of $855 within a few days. I blocked this company from my email, and my AMEXand set up a fraud alert on my CC, just in case they try to charge me again. I believe this company does work successfully for some people, and that's fantastic. They are definitely cheaper than a lot of other options out there, but there's a reason for that. Just be VERY SURE you want to go through the hassle of taking the impressions and dealing with these people via email only (they do have a phone number, but it's outsourced to India, and their customer support is extremely bare-bones) because if you need/want a refund, it is NOT a pleasant experience (read the negative reviews). I honored my 'refund agreement' and removed my original 1-star review of this company. I never said I wouldn't leave another review with a different rating, though, so here it is.