Spotlight Oral Care - Reviews and experiences

I've used this brand before and I really like their toothpaste and mouthwash. But, when I ordered directly from them recently, it was a total mess. I placed my order over a month ago and still haven't got it. I reached out to customer service after a few weeks and they said they would send it again. But it's been another week and still no shipping info or confirmation that they actually reordered the products. It's frustrating not knowing if I'll ever get my order. Despite thinking the products are good, I suggest not buying directly from this company.

The tooth products are amazing but wow, the shipping is a disaster. I keep getting all these emails with different excuses about why my order hasn't shown up, but when I called the delivery company, they finally gave me the real story. It's happened more than once and it's really frustrating. The products are great, but the shipping problems are making me consider buying my tooth stuff from somewhere else.