edraw Reviews
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Computer software assistance
After my computer got hacked, I had to go through the whole thing of wiping it clean and putting all my programs back on. It was a real pain, so I decided to reach out to the customer service folks for some help. My first try was a disaster - the person on the other end didn't seem to know a thing and I was so frustrated. But lucky for me, my second try got me a different, more helpful person. They walked me through everything and I was finally able to fix my problems. Gotta say, the software is impressive, but it was the awesome customer service that really saved me in the end.
Complex project mind mapping and flowchart software
I've been using this really neat project mind mapping and flowchart software for about a month now, and I gotta tell ya, it has totally blown me away. It's head and shoulders above other software out there. I use it every day for my projects and I can't imagine using anything else. It's just that good! But hey, I have one little suggestion for the developers. It would be awesome if they could add a search box so I can quickly find my files instead of having to manually scroll through them all.
Software upgrade experience
I've been using this software for a long time and ran into some problems while trying to upgrade to the newest version. My first email asking for help didn't get a response right away, but I get it - things are still a bit crazy with the pandemic. When I sent a follow-up email, though, I got a quick and professional response from Ella on the Support team. She knew her stuff and helped me out in no time. I'm really happy with the support I got and how professional Ella was.
Mind mapping software
As a medical director and owner of a successful Fertility practice, I've really found mind mapping software to be super helpful in shaping and communicating the growth of my practice. Edraw's Mind Maps and other features have been crucial in clarifying goals, tasks, needs, and dreams for my practice. I definitely suggest checking out this product and reading Mr. Buzon's insightful books on Mind Mapping.
Buy software
Oh man, this software is seriously a breeze to use. Plus, there's a ton of awesome templates to pick from when you're creating diagrams. I actually used it for my school project to make process flows, and let me tell you, it was a real lifesaver. Honestly, it's hands down the best diagram-making software I've ever used!
Mindmapping software purchase
The pricing for the mindmapping software was pretty competitive. I managed to import an xmind map into the software without any issues, but I did notice a few hiccups like missing internal links between pages. The software mentioned that the import feature still has some kinks to work out. When I tried to manually add the links, the navigation didn't function properly and kept opening the edit dialog instead. The PDF and Word exports weren't as good as in xmind, so I'm not planning to use it in its current state. Clicking on links would just bring up the edit links window instead of actually taking me to the link, which was a bit confusing. I'm currently waiting to hear back from the support team about this issue. Even with these problems, I decided to go ahead and get the lifetime license, hoping for some improvements in the future.
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