All reviews of A. Feil
Review about: DL1961
Defected pants, poor customer service
I bought these pants from the store the other day and man, I gotta say I was really let down. The quality was terrible and when I tried to get some help from customer service, they basically told me it was my fault for getting the wrong size. I've shopped here before, but this time they really dropped the ball. They wouldn't give me a refund or let me swap for a new pair, even though it was obvious the pants were messed up. It felt like they just didn't want to own up to their mistake.
Review about: Fossil
Two returned orders
I recently bought a couple things from this company, but I had to return them both. The return process didn't go as smoothly as I had hoped. I couldn't return the items at the store, so I had to go through the hassle of shipping them back. They did confirm that they got the returns, but it's been more than a month and I still haven't been refunded. Every time I reach out to customer service, they just tell me to wait a bit longer for it to get sorted out, but nothing's changed. It's been really frustrating to deal with, having to keep on top of both the company and my bank.
Review about: Cabela's Program
Camouflage hunting jacket
What a complete disaster of a time we had at the store in Glendale, Arizona. The service was just terrible, the staff wasn't helpful at all, and to top it all off, the system kicked us out while we were waiting in line. We tried to let the staff know about the problem, but they just ignored us and we ended up waiting for nearly an hour. Totally unacceptable!