Zulily - Overall Rating based on 29 reviews
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Wide selection, minor inconvenience on returns
I recently bought some stuff on this website and there was a lot of cool stuff to choose from. But, I did have some trouble with returning something which was kinda annoying. The site gets products from different companies, so some things arrived quicker than others. But, the customer service was pretty good overall. UPS messed up and delivered a few packages to the wrong address, but the Zulily team quickly gave me a refund without any trouble.
Cute clothes
I really love the clothes I got from here, they're super cute! They are so trendy and cool, I feel like a fashionista whenever I wear them.
Disappointing quality products
I'm not happy with the stuff I got from this company. What I bought wasn't like they said it would be and it was pretty crappy. Plus, when I tried to send it back, all they would give me was store credit, not my money back. That really annoyed me. Now I'm stuck with this credit trying to find something to spend it on that I actually want. And now I'm hearing they might be going bankrupt, which worries me since they owe me more than $220 in refunds.
Beautiful floral dress
I was so excited when I found these super cheap prices on the website, but let me tell you, I was totally fooled. The dress I got was just terrible - the material was so cheap, the sewing was all crooked, and it didn't look anything like the picture online. I feel like I threw my money away!
Recent purchases disappointment
I've been using this online shopping site for a while now, eh? But lately, I've been pretty let down by the stuff I've been getting. Before, I was happy with what I ordered, but now it's like the quality has really gone downhill. The things I buy these days seem cheaper and pricier compared to what I used to get. Once in a while, I'll score some name-brand stuff that I like, but most of the products just seem kinda cheap.
Leggings and sweaters
I just bought some leggings and sweaters from this company, and I gotta say I was so impressed! The selection was awesome, the quality of the products was way better than I expected, and the prices were really fair. I loved that they had lots of sizes to choose from, so it was easy for me to find just the right fit. The checkout process was super easy and quick, which is a big plus for me as a busy shopper. All in all, I had a great experience with my purchase and I'll definitely be back to shop here again in the future.
Clothing and home products
The variety and quality of products at Zulily are really impressive. I like how they have new sales every day and limited-time events with discounts on all sorts of stuff. The website is easy to use, so it's simple to look through all the different things they offer. The things I bought, like clothes and home stuff, were even better than I expected. They were good quality and a good deal. The customer service team was also super helpful when I had a little problem with my order. They really cared about making sure I was happy. In the end, I had a great experience shopping at Zulily and I'll definitely shop there again.
Subscription to exclusive online retailer for over a decade
I've been a loyal customer of this online retailer for over 10 years, buying stuff multiple times a month. Every time I've had any issues, the customer service team has been quick to resolve them. I don't get why there are negative reviews, 'cause my experiences have always been good. The customer service here is top-notch, always going above and beyond to help with any questions or problems. The products I've bought have been good quality and priced fairly. I've been shopping online for 15 years now, and I can honestly say this company always gives me a good shopping experience. Oh, and just so you know, they're based in Seattle, not China.
Sweater and black cardigan
Zulily's website has for sure gotten better, but man oh man, their shipping is still too slow. I had to wait over three weeks for my stuff to show up. The clothes can be good or bad, depending on what you get. Even when I paid extra for speedier shipping, it still took ages for my order to get to me. You really gotta pick the fastest shipping choice when you're checking out to speed things up. Despite the long wait, the stuff I got in the end was really great. The clothes are top-notch, but the shipping time is just not cutting it.
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