
Zulily - Reviews and experiences
Oct 2023-May 2024
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Reviews (28)
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Recent disappointing changes
Recent disappointing changes
ProductI've been shopping at this online store for well over a decade now, mainly because they used to have these amazing European brands that were one-of-a-kind and I absolutely adored. Sadly, I have to agree with a lot of other folks out there who say that Zulily just ain't what it used to be. The recent changes they've made definitely haven't been for the better. It seems like all those unique pieces and European brands are totally gone, even before the pandemic hit. Now, most of the stuff seems to be coming from China, with prints that are kinda low-quality and sizing that's all over the place. I find myself returning things more often than actually keeping them. It's pretty disappointing to see the lack of cool new stuff on their site. The few new brands they do have are pretty pricey. I've cut back a lot on shopping at Zulily because I just can't seem to find anything unique or fresh that I haven't seen or bought before. I've noticed that a ton of items that are on sale or closing out on Zulily can be found on other sites like Shein or Temu for way cheaper, with the same quality and quicker delivery. Unless Zulily makes some major changes real soon, I'm worried they might lose another loyal customer, and that's honestly really sad to think about.
Clothing quality and fabric content accuracy
Clothing quality and fabric content accuracy
ProductI just bought some clothes from an online store and I was kind of bummed out to see that they looked damaged and not very good quality. On top of that, the fabric material wasn't what was advertised on the website. That got me thinking about how important it is to get the right info when you're shopping.
Clothing purchases
Clothing purchases
ProductOver the past few years, I've bought a bunch of clothes from this place, especially from the Lily brand. I've dropped a fair bit of cash on these buys and, for the most part, I've been happy with what I've gotten - always finding cool, unique stuff. The customer service has been top-notch too. But lately, I've noticed the quality of the stuff isn't as good as it used to be. Some items are starting to pill after a wash, and some tunics have this cheap white lining that doesn't do the product any favors. Plus, the prices seem to be going up, there's not as much stuff to pick from, and the website doesn't let you save your faves anymore, which kinda sucks. It's a bummer to see these changes, especially knowing people are getting laid off without getting what they're owed.
Beautiful floral dress
Beautiful floral dress
ProductI was so excited when I found these super cheap prices on the website, but let me tell you, I was totally fooled. The dress I got was just terrible - the material was so cheap, the sewing was all crooked, and it didn't look anything like the picture online. I feel like I threw my money away!
Recent purchases disappointment
Recent purchases disappointment
ProductI've been using this online shopping site for a while now, eh? But lately, I've been pretty let down by the stuff I've been getting. Before, I was happy with what I ordered, but now it's like the quality has really gone downhill. The things I buy these days seem cheaper and pricier compared to what I used to get. Once in a while, I'll score some name-brand stuff that I like, but most of the products just seem kinda cheap.
Clothing and home products
Clothing and home products
ProductThe variety and quality of products at Zulily are really impressive. I like how they have new sales every day and limited-time events with discounts on all sorts of stuff. The website is easy to use, so it's simple to look through all the different things they offer. The things I bought, like clothes and home stuff, were even better than I expected. They were good quality and a good deal. The customer service team was also super helpful when I had a little problem with my order. They really cared about making sure I was happy. In the end, I had a great experience shopping at Zulily and I'll definitely shop there again.
About Zulily
Zulily, LLC is an American e-commerce company headquartered in Seattle, Washington. Founded in 2009 by Darrell Cavens and Mark Vadon, the company is known for its unique sales model, specializing in clothing, toys, and home products for children, women, and men. Zulily differentiates itself by offering new sales and limited-time shopping events daily, featuring a diverse range of products at discounted prices. Structured to encourage frequent visits and impulse buys, it targets consumers looking for value on unique brands and products. Though initially focused on children's apparel, Zulily has expanded its inventory to include a wide range of categories. The company was acquired by Qurate Retail Group (formerly Liberty Interactive) in 2015, which has facilitated its growth and expansion into new markets.
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Last update: November 29, 2024
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