Wherelight - Overall Rating based on 20 reviews
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Progressive lenses replacement
I ordered some progressive lenses from this company, but unfortunately I couldn't wear them. When I contacted customer service, Phyllis got back to me really quickly and offered to replace the lenses with bifocals, which worked better for me. I got my new glasses in just a few weeks, and I'm really happy with them. The glasses are really good quality, and I'm happy to wear them. I've gotten lots of compliments on them, and I always tell people to check out this company. Thanks for the awesome service and products!
Prescription glasses
I just bought a pair of prescription glasses from this company. The glasses are really nice and good quality. But, surprise surprise, when the package showed up I had to pay extra for taxes and customs! I wish they would have told me about those extra charges before. The shipping costs didn't mention anything about that, eh? Would have been nice to know ahead of time, you know?
Two pairs of glasses with single-vision prescription
I recently bought two pairs of glasses from Wherelight with single vision prescription. But when they arrived, one pair had a problem with the prescription on one lens. I reached out to customer service and they fixed the issue right away by sending me a new pair. The replacement pair came quickly and is just perfect. The frames are adorable, they fit perfectly, and the prescription is spot on. I would definitely recommend Wherelight for their top-notch customer service.
Broken glasses replaced promptly
I got these glasses not too long ago, but they ended up breaking. When I got in touch with customer service, they were so nice about it. They said they'd send me a new pair for free. I was really impressed by how quick they were to fix the problem. It's good to know they care about their customers and believe in their products.
Stylish glasses, unique find
Ordering was super easy, got some great deals, and found awesome glasses. I finally found the style I've been looking for after going to a bunch of stores with no success. Definitely my new fave spot for eyeglasses.
Multiple pairs of glasses
I've been a loyal customer of this company for a while now and have bought at least 10 pairs of glasses. The quality of their glasses is so good, and I've only had one issue, but their customer service team fixed it quickly. I sent an email about the problem and got a response in less than a day, with everything sorted out just as fast. I'm waiting for my replacement glasses now, and I know they'll be just as great as all my other pairs. The top-notch glasses and amazing customer service definitely make this company a top choice for anyone looking for new eyewear.
New glasses received damaged
I bought some new glasses from this company, but when they arrived, they were a bit damaged. I was pretty disappointed when I opened the box and saw a little flaw on the frame. So, I called customer service right away and sent a picture of the damage.
3 pairs of glasses
Just picked up my 3 pairs of glasses from there. I got one pair that's both sunglasses and regular glasses, another pair that's just sunglasses, and the last pair is just regular glasses. Had a little issue with one pair, but the customer service was amazing and they fixed it right away. I'm really happy with how everything turned out and I'll definitely go back there again.
Glasses and Sunglasses
I recently got both a pair of glasses and sunglasses from this company, eh. The glasses were awesome and I was super happy with them. But when it came to the sunglasses, I had a bit of an issue, eh. Even though I gave them the right prescription, I couldn't see well through them because they were all blurry. So, I contacted their customer service team, and they were really helpful, offering to let me pick new frames and remake the sunglasses for me, eh. Their customer service was really great, and I really appreciate how they made sure I was happy. Even though there was a little problem with the sunglasses, I'll for sure keep buying from this company in the future, eh.
Colorful glasses
So, yeah, I ordered these really cool glasses online. But when they arrived, they were a bit lighter than what I saw on the website. It seems like they used some kind of filter to make them look extra bright. And the frames are actually hurting behind my ears. I can't wear them for too long without getting sores. I can't even go to a real store to get them adjusted because they're from a small company that doesn't want to deal with liability. Now I have to try to bend them myself and hope I don't break them. But the lenses are awesome - they're progressive and even darken in the sun, which is pretty neat.
Aphrodite frames x3
I gotta say, the customer service at this eyewear company is top notch. I ran into some issues with filling out my prescription info, but as soon as I reached out for help, they were on it right away. And let me tell ya, their glasses aren't just affordable, they're stylin' too. I snagged three pairs of the Aphrodite frames, and lemme tell ya, the third pair saved my face in a work-related vehicle mishap. The glasses looked better than I did, no lie.
Prescription glasses
I forgot to update my prescription before ordering my glasses, but when I emailed to ask if I could change it last minute, I was so happy with how accommodating the response was. The glasses fit and look great, and the clarity is even better than my old pair from another store. Thank you for the amazing customer service.
New glasses purchase
I'm super happy with the new glasses I bought recently. The customer service was really great too. It was easy to get in touch with the company to update my address, and they took care of everything quickly. The new glasses are really good quality and just what I wanted. And the price was fair too. I've gotten lots of compliments on my new glasses. Overall, it was a fantastic experience that I'd definitely recommend to others.
Rhinestone glasses
I bought a set of rhinestone glasses from this company not long ago and was kinda bummed to see that they both had a missing stone. I shot them an email showing the problem along with some pics, and they were super quick to reply. Without any fuss, they sent me replacement pairs in no time. I gotta say, I was pretty impressed with how they handled everything so smoothly. All in all, I'm happy with the quality of their stuff and the top-notch customer service they provided me.
Prescription glasses purchase
I just bought some prescription glasses from this company and let me tell you, their service is outstanding. They not only made sure I got the perfect glasses for my prescription, but they also went the extra mile to make sure I was happy with my purchase. Their guarantee is solid and they handle orders super efficiently. I keep coming back as a customer and will definitely buy from them again. The frames I got have gotten lots of compliments and I just adore my new glasses!
Prescription input and filtering ease
I really love how easy it is to enter and save my prescription for future orders. It's a huge time-saver and makes things so much easier. The filters on the website also help a lot in sorting through all the different styles and options. My tip for other customers is to make sure you find a frame that suits your face and style, and then keep those measurements handy for future shopping. That way, you'll always know what size works best for you. I do wish there were more simple, basic designs available, but I get that the company might have their reasons for that. Overall, fantastic service and keep up the great work!
Stylish and sturdy eyeglasses
I recently bought a few pairs of eyeglasses from this store and I gotta say, I'm super satisfied with my purchase. The selection of glasses is awesome and I found just the right styles that fit my taste perfectly. All the glasses I got look amazing, and I've been getting a ton of compliments whenever I wear them. And even though they didn't cost a lot, these glasses definitely don't look or feel cheap. They're really sturdy, comfortable on my face, and super stylish. The ordering process was easy peasy and the customer service was top-notch. My glasses arrived quickly and were packaged securely. Overall, I'm really happy with my experience and I would definitely recommend this store to anyone looking for quality eyewear.
My glasses
I got my glasses really fast and they were exactly what I was looking for. Customer service was super nice and helpful when I had to reach out about something, and they got back to me really quickly. I'll definitely be ordering more glasses from this place!
Progressive bifocal lenses with prisms
I gotta say, I was pretty impressed with how well my progressive bifocal lenses with prisms turned out. The frames ended up being a bit larger than I was expecting, but they were spot on with my prescription. Dealing with prisms in lenses can make things tricky, but Wherelight nailed it on the first shot. I'm grateful for the careful work and skill that went into making my lenses just right.
Eyeglasses
The service at this company is amazing, eh! I gotta say, chatting with Phyllis from customer service was a breeze. She was so quick to help out with all my requests, even when I messed up my PD measurement on two of the five pairs of glasses I ordered. Phyllis really saved the day by making sure my glasses were made just right. All five pairs arrived in perfect shape and with the right prescription. I couldn't be happier with my purchase and the top-notch service from this company!
Review with most votes
Eyeglasses
The service at this company is amazing, eh! I gotta say, chatting with Phyllis from customer service was a breeze. She was so quick to help out with all my requests, even when I... Read onBy: Angeline