Waterford - Reviews and experiences

I recently bought 2 frames as a gift for my mother-in-law. The frames were supposed to work for any kind of photo, but turns out they only fit portrait photos. It wasn't mentioned on the website, which was disappointing. And on top of that, the return process is a real hassle - I have to send them all the way back to the US even though I bought them from the Canadian site. The return shipping charges were way too high, and they even deducted the initial shipping costs from my refund - not fair at all. I've tried reaching out to customer service multiple times but still no response or refund. All in all, just a frustrating and disappointing experience.

I bought something online and it's not the right size. I've been trying to return it for almost 3 weeks but nobody is answering my emails. It's frustrating because I just want my money back and to get something that fits me. Why does it have to be so difficult, eh?

I got these wine glasses from my daughter for Christmas, but they were the wrong size. I tried reaching out to customer service on their website, but I couldn't get a hold of anyone. It was super frustrating because I just wanted to swap the glasses for the right ones. I wouldn't suggest buying from them since their customer service is so bad, you can't fix any problems that come up.