TradeInn - Overall Rating based on 26 reviews
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hiking gear
I just ordered some hiking gear from TradeInn because their prices seemed pretty good. But man, I was let down big time by their inventory system. I've had too many instances where stuff took forever to arrive or I got hit with the news that they didn't actually have it in stock after waiting for weeks. And wouldn't you know it? Same thing happened today, which just made me so annoyed with all the time and energy I wasted.
Online purchases for trail running gear
I've been buying my trail running gear from TradeInn for a few years now and I've always been happy with my purchases. They have a great selection of products and their prices are really competitive. I like that they always keep me updated on the delivery status, so I know exactly when to expect my order. I'm a big fan of TradeInn and I plan to keep shopping with them in the future.
Cycling gear
I was a bit hesitant about buying from Tradeinn, but I gotta say, I had a good experience. Even though I heard some not-so-great stuff about their customer service and returns, I didn't actually need to use them, so no problems there. The cycling gear I got was spot on and met my expectations. The delivery wasn't free, but it was fast, and the price was fair compared to other online stores.
ASICS Kayano 30s
I was kinda worried at first about ordering online, but I gotta say, my experience with TradeInn was amazing. I got a pair of ASICS Kayano 30s for a really good deal, way cheaper than other places, on April 15th. Even though they said they'd come by May 1st, the shoes showed up early on April 24th. They were exactly what I expected, in perfect shape. I'm super happy with my buy and I'll definitely think about using TradeInn again for future purchases.
Motorcycle gloves purchase
The service and communication from TradeInn was amazing. The item arrived right on time, and I didn't have to pay any extra taxes or charges, even though the gloves were sent to the UK. The gloves were really high quality, just like I hoped for. I would definitely suggest TradeInn to others and will be back to shop again thanks to the great prices.
sandals
Ordered 2 pairs size 6Y sandals. Received both pairs but one pair is the wrong size. Only solution offered was to give refund for the incorrect size sandal but the extra shipping fee charged for the 2nd pair was not refunded.
But I need 2 pairs, to get the 2nd pair I will have to make a new purchase and pay full shipping fee. This will set me back close to additional $20. Given their track record getting the wrong product again is very high and then I will lose more money.
Even after numerous email exchanges, chat, phone calls they stick to their ridiculous scripted policy and refused to send the replacement even though it is their mistake. Request to speak/contact with a manager was flat out rejected. The phone calls costed me another $15.
At this point, I just have to cut my loss and never deal with this company again.
They go under different names
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sandals
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