TradeInn - Overall Rating based on 26 reviews
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Vibram size issue
The sizes of Vibram shoes on this website are way off! I typically wear a size 7, so that's what I bought, but I've had to send it back twice now because it doesn't fit right. The first time I sent something back, it took over 6 weeks to get my money back. It's annoying to spend a lot of money on fancy things, pay for shipping to send them back, and then not even get an apology for the trouble. It makes me wonder - is it even worth buying stuff from this website again?
mountain bike tires
I ordered some mountain bike tires on the 15th and they said they'd come between the 24th and 28th. Well, it's the 30th now and I just found out my order is only 'processed'. I tried to get an update but all I got was a bot reply. This means I won't have my tires in time for my race- it's so disappointing. I bought them assuming they were in stock and ready to be sent out, but it turns out it took 15 days just to get to that point. I feel disappointed and frustrated with the wrong delivery dates.
Early delivery, Spanish instructions
I just bought something from TradeInn and was pleasantly surprised when my package arrived earlier than I thought. The buying process was super easy and simple. But I was a bit surprised to see that the instructions were in Spanish. It was a bit of a hassle, but I managed to figure it out with some help from online translations.
Ordered something on May 16
I ordered something on May 16 and it never showed up! I tried to contact them but all I got was sketchy messages asking for more money. I already paid a lot for shipping and now they won't even give me a refund! I'm moving and I need my stuff, this is the worst!
Hiking boots
I recently bought a pair of hiking boots from TradeInn, and gotta say, it was smooth sailing all the way. I was a bit unsure about getting shoes online, but I was pleasantly surprised by how well everything went. I took a look at the comments and sizing recommendations to make sure I got the right size, and it worked out perfectly. The boots were shipped out quickly, and they even sent me a photo of the package before it was sent off, which was a nice personal touch. When the boots arrived, I was really impressed by how strong, stylish, and well-fitting they were. Even though buying shoes online can be tricky, TradeInn made it simple and stress-free.
Pinlock visor insert
I just bought a Pinlock visor insert from TradeInn 'cause I couldn't find it anywhere in the UK. Even though it took a bit longer to get to me because of Brexit, TradeInn made sure to keep me updated from the moment I placed the order until it arrived. The insert came in good packaging and within the expected delivery time. I wouldn't think twice about shopping with TradeInn again in the future.
Delayed order
I need to tell you that I'm pretty disappointed with my order being late. It said it was on its way, but it's been a while since I ordered it and it still hasn't shown up.
Misleading Delivery Lead time
TradeInn is so unreliable with their delivery times, they make you believe it'll be quick but it ends up taking forever. And to top it off, they don't even mention it's being shipped from Spain! What a waste of time and money. Their customer service is a complete joke too, I tried to reach out to them and got nowhere. I am absolutely not going to order from TradeInn ever again! My order number is 48717189, and I'm still waiting for it!
Order status accuracy issues
I've had a bit of a mixed bag dealing with TradeInn. Sometimes they say stuff is "in stock" when it's not, and that's caused me to wait longer for my full order. Pretty annoying. But, on the flip side, their customer service was great and they sorted out the problem quickly. The prices were good too, and I thought the products were worth the money.
Quick delivery from overseas
I just bought something from TradeInn and I gotta say, they really impressed me with how fast they delivered it from overseas. Getting those updates on the delivery status was super handy and made me feel good about my purchase. Plus, the price I paid for the item was unbeatable. I'll definitely be shopping with TradeInn again because they've earned my trust.
Slow delivery, excessive packaging
I ordered something from TradeInn and it took forever to get here, eh. When it finally arrived, it was in this massive box for no reason - it could have just been put in a small envelope and popped in the mail, ya know. I was so annoyed by the wait that I went ahead and ordered the same thing from another Amazon seller, thinking it would never actually get here.
Great prices, easy ordering process, quick delivery
I just bought something from TradeInn and I was really happy with the great prices and easy-to-use website. Ordering was a breeze and I easily found what I needed. I ended up getting a pair of running shoes at a much better price than other stores. Even though it took a bit longer for my order to arrive, the communication was good and the money I saved made it worth the wait. All in all, I had a fantastic experience with TradeInn and would definitely suggest them to others.
Defective jacket purchased
The jacket I got from TradeInn came on time, but it had a defect where the inner sleeve of the left arm was twisted, so it's uncomfortable to wear. I tried to request a return on their website, but there were a lot of problems. I just want a new one without any issues.
Jacket purchase
I got this jacket from TradeInn and let me tell you, I am super happy with it! The quality is amazing, the delivery was quick, and it fits me like a glove. I couldn't have asked for a better experience.
Boots at TradeInn
I just bought a pair of boots from TradeInn and I have to say, I'm really happy with how everything went. When I found their site, I saw that their prices were really good compared to other stores. At first, I wasn't sure about buying, but when I saw they accepted PayPal, I felt more comfortable. TradeInn did a great job keeping me in the loop with updates. And to make it even better, my order showed up sooner than I thought it would. I definitely suggest TradeInn to anyone wanting great products and service.
Cancellation incident
I had a really frustrating experience with my order from TradeInn. I saw some bad reviews, so I decided to cancel it soon after I placed it. But even though they said they accepted the cancellation in an hour, they still took my payment, which was supposed to be on hold. Now I have to wait 3-7 days to get my money back, which is so annoying. This whole thing has made me think twice about using this online company again. I've realized how important it is to make sure that online companies have a phone number for customer support, so we can avoid stuff like this happening in the future. And the fact that TradeInn has different trading names under the same company makes me worry about how reliable they really are.
Easy and reliable purchases
I've bought stuff from this company a bunch of times and I gotta say, never had a bad experience. The cycling clothes and gear I've gotten have always been top-notch quality and the prices are pretty competitive. Plus, the delivery is always super quick, and I really like the tracking system that keeps me in the loop on where my order's at. I had to cancel one order before, and they were really fast with giving me my money back. I'd definitely recommend this company to anyone who wants an easy and reliable shopping experience.
Awesome purchase
This company is really awesome! I bought something and it was great. They had a good price and the product was awesome. They replied to my emails super fast and kept me updated on my order. I received my stuff really quickly and it was exactly what I was looking for. I'll definitely be purchasing from them again soon!
Order made, no updates
So, I ordered something on April 15th and paid for it, but then I didn't hear anything for a while. I tried to ask what was up, but no one answered. Then, a day later, I finally got a reply from them and got my tracking info. Everything arrived yesterday, on April 23rd, and it was all good. So, I'm updating my review to say that everything is cool now.
Clothing and accessories
I bought some clothes and stuff from TradeInn not too long ago, and even though the prices were alright, the customer service could definitely use some improvement. I had a problem with the shipping and had to ask for help. But talking to them was a pain because all I got were automated replies that didn't really help with my issue. Whether it was through email or chat, the customer service folks seemed like robots - not very helpful at all. And to top it off, sometimes they'd reply in a language that wasn't even mine, making it even harder to sort things out.
Review with most votes
sandals
Ordered 2 pairs size 6Y sandals. Received both pairs but one pair is the wrong size. Only solution offered was to give refund for the incorrect size sandal but the extra shippin... Read onBy: TradeInnScam