Tote & Carry

Tote & Carry - Reviews and experiences

Average rating
5.6 /10
Based on 19 reviews
Nov 2023-Apr 2024
Star distribution
50
42x
39x
25x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Backpack purchase

Communication

I bought a backpack from this company not long ago, and I gotta tell ya, I'm pretty disappointed with their poor communication and customer service. I haven't heard anything about the status of my order since I placed it, and it's almost been a month with no delivery in sight. It's frustrating how they're quick to take your money but won't give you any info on when your stuff will actually arrive.

Recent online purchase

Communication

I recently bought something online and it was a total disaster. I waited forever for my package and the customer service was awful. They didn't give me any updates on my order and I was so mad and let down. I tried to contact them but all I got were boring emails with no real help. In the end, I had to get my bank involved to fix things. I definitely wouldn't suggest buying from this company because they don't know how to communicate or treat their customers right.

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About Tote & Carry

Tote & Carry is an African American-owned luxury bag company based in the United States, specializing in the design and manufacture of premium, eco-friendly travel bags, backpacks, and accessories. Founded by entrepreneurs Tony Rey and Aaron P. Woods, the company aims to provide high-end, fashionable travel solutions that appeal to a diverse clientele, emphasizing both style and functionality. Their products, known for vibrant colors and unique designs, cater to the fashion-conscious consumer seeking luxury at an accessible price point. Tote & Carry positions itself as a brand that embodies not just luxury but also a sense of community and empowerment, reflecting the founders' commitment to inclusion and representation in the fashion industry.

Contact Information

🌐 totencarry.com

Categories Tote & Carry

Last update: November 29, 2024

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