Todd Snyder reviews

I just ordered some men's clothing from this company on December 31st, 2023, and honestly, it's been a total nightmare. I've been trying to get this sorted out through calls and chats with their customer service, but my order is still not sorted! They keep blaming it on some new warehouse in Boston causing delays from the old one in NJ, which just doesn't cut it for me. After all the back and forth, I've decided to just ask for a refund. It's really disappointing how they've been treating their customers. I won't be shopping with them again and will be looking for other men's clothing brands that actually care about their customers.

I had a really frustrating time dealing with this company. They made a mistake with my order, so I had to contact customer service and basically fix things on my own. The supervisor I talked to, Megan, was not very helpful and didn't act professionally. All in all, I was left feeling pretty disappointed with the service I received and don't think I'll be ordering from them again.

Don't bother buying here unless you want to deal with terrible service and struggle to get your money back. Honestly, you can find the same things somewhere else, take my word for it.

I recently bought a sweatshirt and a TS Henley from this shop. The only problem I had was that it took longer than I thought for the delivery to arrive, and they didn't really let me know that their distribution centre was closed temporarily. It wasn't a huge deal though. But when I finally got the items, I was really impressed. The sweatshirt is exactly what I needed - super cozy and warm, perfect for the chilly Canadian winters. The TS Henley was a nice addition to my wardrobe too, stylish and comfy. I think both items are great quality and I'm really happy with my purchase.