TigerDirect

TigerDirect - Reviews and experiences

Average rating
6.0 /10
Based on 22 reviews
Oct 2023-Mar 2024
Star distribution
51x
43x
310x
25x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

iPad and MacBook orders

Returns & Refunds

Ordered an iPad and MacBook from this site, and I was so excited to get them. But then, out of nowhere, both orders got cancelled without any notice. This has happened to me before, and it's starting to seem like it's a regular thing. I'm starting to think they might be trying to get our info or they're having money problems because they haven't given me a refund. I suggest steering clear of this site at all costs.

Computer accessories

Returns & Refunds

I recently bought some computer stuff from this store and, to be honest, it was a pretty disappointing experience. Like, four long days went by after I ordered, and I didn't hear anything about what was going on with my stuff. So, I decided to log into my account and what do I see? All my orders are gone without a word of warning or explanation. And now I'm still waiting for my refund on my credit card. The fact that this company hasn't said anything about what's going on is just so frustrating. I'm seriously thinking about taking some legal action for this unprofessional behaviour.

MBA and iPad Pro

Returns & Refunds

So I made this one big order at the store for an MBA and iPad Pro, and let me tell you, it was a hot mess. A couple days later, I get a notification saying my order got cancelled out of nowhere. And to top it off, I still got charged on my credit card, like what the heck?! I was so mad and annoyed. Seems like this happens a lot to other folks too, which is just not cool. TigerDirect needs to step up their game and be more honest with their customers. I'm definitely taking this to the BBB because this shady stuff has got to stop.

iPad Air purchase

Returns & Refunds

I just bought an iPad Air from this company, eh. Total disaster, let me tell ya. I put in my order and heard nothing. Payment still pending, no cancellation notice. Feels like they're hanging onto my money for no good reason. Hoping they sort this mess out and cancel those cancelled transactions. But gotta admit, kinda worried about where my cash is disappearing to. Got a sneaky feeling they're using it for themselves, eh.

Ink for wrong printer

Returns & Refunds

I needed ink for my printer, so I figured TigerDirect would be a good place to get it. But when my order showed up, it was all messed up. Dealing with customer service was a total headache - they just kept putting me off about getting a refund. Trying to get my money back has been super annoying. I'm for sure not going to be buying from them again.

Cast out my cash.

Returns & Refunds

I was so excited to get some new tech gear, so I went ahead and ordered online. I waited and waited, but never got any emails about my order. Finally, I checked my bank account and saw that they had taken my money without a word. After doing some investigation, I found out that my order had been mysteriously cancelled with no explanation or heads up. It seems like this kind of shady stuff happens all the time with this place - they take your money, don't deliver, and only refund you when they're caught red-handed. It's such a sneaky and unethical way to do business. Just a heads up - watch out if you're thinking of dealing with this company, or you might just find yourself in the same boat as me, with your cash stuck in limbo for no good reason.

MacBook and iPad purchase

Returns & Refunds

There were some really good deals on Apple products, so I thought I'd treat myself to a MacBook and an iPad. But it all turned into a total disaster. I placed my order last Saturday, and then four days later, I got a message saying it was cancelled. Now I have no idea how long I'll have to wait to get my money back. This company is a total rip-off and I wouldn't suggest buying anything from them. It's just so disappointing that they lured me in with discounts only to hold onto my cash for weeks. Avoid this company at all costs!

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About TigerDirect

TigerDirect is a retailer and online seller based in the United States that specializes in electronics, computers, and computer components. Initially established as Tiger Software in 1987, the company has evolved over the years from a software retailer to a broader purveyor of technology and electronic products. Its offerings include computers, computer parts, consumer electronics, and related products. Over time, TigerDirect expanded its operations to include business-to-business sales and a significant online retail presence. Despite facing challenges in the retail sector, the company has continued to adapt, focusing on online sales to cater to a wider market after closing many of its physical stores. TigerDirect is known for competitive pricing, a wide selection of products, and promotional deals, catering to both the end consumer and corporate sectors.

Contact Information

1940 E. Mariposa Ave

90245 El Segundo

United States

📧 customerservice@tigerdirect.com

☎ 888-278-4437

🌐 tigerdirect.com

Last update: November 29, 2024

Website (Partner link)

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