ThirdLove - Reviews and experiences
Oct 2023-May 2024
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Reviews (27)
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-Order out-of-stock mix-up
-Order out-of-stock mix-up
TrackingMy most recent order from that online store was a total letdown. When I placed my order, I saw that it was stuck in "label created" status for so long. And then, when I finally reached out about the delay, they told me that the stuff I wanted was out of stock in my size. It was really frustrating to have to be the one to point this out, cuz customers shouldn't be able to order things that aren't even in stock. They really need to get their inventory act together, this situation is not cool at all. It's definitely given me a bad impression of this company.
About ThirdLove
ThirdLove is a company specializing in the design and retail of women's underwear, particularly focusing on producing bras with an emphasis on fit, comfort, and inclusivity. Co-founded in 2013 by Heidi Zak and David Spector, ThirdLove introduced the concept of using data points and algorithms to recommend personalized bra sizes and styles to customers, leveraging a Fit Finder quiz. The company is notable for its use of diverse models, its wide range of bra sizes, and its commitment to body positivity. ThirdLove has also made significant contributions to women in need by donating millions of bras. Based in San Francisco, California, ThirdLove has grown to become a prominent online retailer in the lingerie market, challenging traditional lingerie brands with its innovative approach to product design and customer service.
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Last update: November 29, 2024
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