
ThirdLove - Reviews and experiences
Oct 2023-May 2024
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Reviews (27)
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A bra with faulty strap
A bra with faulty strap
ProductI bought a bra from this brand not too long ago, and I was really let down when one of the straps started falling apart after just a few months of wear. I tried to contact customer service a few times to sort it out, but every time I was met with the worst customer service I’ve ever had. It’s just not right for a bra to fall apart so fast, especially when they cost so much. I definitely won’t be buying from this brand again and I won’t be suggesting it to others.
Form Seamless V-Neck Wireless bra
Form Seamless V-Neck Wireless bra
ProductAs a loyal customer of ThirdLove, I've bought and loved a few of their t-shirt bras. They were super cute and comfy. But, when I tried out the Form Seamless V-Neck Wireless bra, it was a big letdown. Even though I ordered the same size as before, it was way too small. I exchanged it for a bigger size, but even the XL was way too tight and left marks on my skin. I contacted customer service, but got conflicting info on sizes and a strict return policy. I've told my friends about ThirdLove and think they should really take another look at their sizing charts so others don't go through the same frustrating experience.
Bra fit issues
Bra fit issues
ProductThe bra I bought from this company was so disappointing. It didn't fit right at all, and the material was super scratchy and uncomfortable. Trying to send it back was a real pain and took forever. By the time I finally managed to return it, it was too late according to their policy. And to top it off, the customer service people I talked to were really rude and not helpful at all.
Unimpressed with sizing and support
Unimpressed with sizing and support
ProductDo you want to chat about the nightmare of bra shopping? Let me tell you, it was a disaster. I followed their sizing advice and ended up with a bra that could double as a parachute. Tried to exchange it, but still couldn't find one that fit right. And don't even get me started on the sports bra I kept - it turned into a saggy mess after a few hours. Talk about a letdown.
Two bras
Two bras
ProductI bought two bras from this company trying to find the right size, but they both ended up being too small. Even though I followed the size chart on the website, the bras were not the right fit for me. I feel let down and like I wasted my money on items that didn't match what was advertised online. I won't be buying from this company in the future.
Seamless Scoop Bralette
Seamless Scoop Bralette
ProductThis bralette is seriously the comfiest one I've ever had on. It's like a second skin, I could honestly wear it all day. But gotta be real, it doesn't have much support, especially for bigger busts like mine (38D). With no padding, my nips tend to peek through and the uni-boob situation is real. But even with those issues, I keep grabbing it because it's just so dang comfy.
Bras and underwear
Bras and underwear
ProductAs someone who's bought stuff from this brand, I gotta say I was kinda let down by the lack of sizes that fit smaller cups like 32A. They talk about half cup sizes, but honestly, there's hardly any bras in that range. And let's talk about the quality - the underwear didn't fit right, one bra showed through my clothes in a bad way, and another bra lost its shape after only a month of wearing it. And to make matters worse, the prices were pretty high, so it really sucked that the stuff wasn't even that good.
Too revealing bra, uncomfortable underwire
Too revealing bra, uncomfortable underwire
ProductI'm new to ordering from this place and I gotta say, I was really let down by the bra I got. It was way too revealing and the underwire was super uncomfortable. I tried to send it back but then I saw that it's nonreturnable, which is so annoying.
Full coverage bra, comfortable, well-made
Full coverage bra, comfortable, well-made
ProductThe full coverage bra from this company is seriously the comfiest bra I've ever had. It gives great support and coverage without skimping on comfort. I'm amazed at how well these bras have stayed in shape over time, keeping their support even with everyday wear. The 24/7 full coverage style is hands down my top choice for daily wear. I totally recommend this bra for anyone wanting comfort and support all in one.
2 bras, fit issue
2 bras, fit issue
ProductI bought two bras from this company not too long ago. The first one fit like a dream, but the second one was way too small. Trying to return it has been a real headache - the customer service hasn't been very helpful or pleasant. It's a bummer, but I don't think I'll be buying from them again.
Uplift Plunge bra
Uplift Plunge bra
ProductThe Uplift Plunge bra is honestly the best fitting and most flattering bra I've ever worn. It gives me amazing shape and support, making me feel super confident and comfortable all day. But man, the quality of this bra is just not cutting it. I've been a loyal customer and bought a bunch over the years, but every single one has had those pesky wires poking through at the sides. Even a lace one I got a while back got all wonky and shrank, with the lining peeking out. I've been super careful with washing and drying them, using bra bags and hanging them up, but they just can't seem to hold up like my cheaper ones. It's frustrating to spend money on a bra that falls apart like a cheap $12 one, especially with the hefty price tag it comes with. As much as I love how the Uplift Plunge bra fits, it's hard to keep buying it when the quality doesn't hold up over time.
24/7 t-shirt bras
24/7 t-shirt bras
ProductI recently got three 24/7 t-shirt bras and let me tell you, they fit like a dream and are the most comfortable bras I've ever had. Not only are they comfy, but they wash really well too. I accidentally put one in the dryer and while it lost a bit of its shape, it's still good to wear. I totally recommend these bras for anyone who wants comfort and quality. I ordered them back in the spring of 2020 when things were crazy with the pandemic. There was a shipping delay, but the customer service rep I talked to was super helpful and fixed everything quickly. Overall, I'm super happy with my purchase and the service I got.
Three bras, fit issues
Three bras, fit issues
ProductI bought three bras, but only one actually fits right. The mesh one is okay, the scoop one is a little tight, and the sports one is just too small. I'm not impressed at all!
About ThirdLove
ThirdLove is a company specializing in the design and retail of women's underwear, particularly focusing on producing bras with an emphasis on fit, comfort, and inclusivity. Co-founded in 2013 by Heidi Zak and David Spector, ThirdLove introduced the concept of using data points and algorithms to recommend personalized bra sizes and styles to customers, leveraging a Fit Finder quiz. The company is notable for its use of diverse models, its wide range of bra sizes, and its commitment to body positivity. ThirdLove has also made significant contributions to women in need by donating millions of bras. Based in San Francisco, California, ThirdLove has grown to become a prominent online retailer in the lingerie market, challenging traditional lingerie brands with its innovative approach to product design and customer service.
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Last update: November 29, 2024
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