ThirdLove - Reviews and experiences
Oct 2023-May 2024
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Reviews (27)
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Black lace bra purchase
Black lace bra purchase
ServiceMy order for a black lace bra went missing during delivery, but luckily Liz, the customer service rep, came through and quickly refunded me. She was super helpful and even stayed in touch by email once everything was sorted out. It's so rare to find customer service that good!
About ThirdLove
ThirdLove is a company specializing in the design and retail of women's underwear, particularly focusing on producing bras with an emphasis on fit, comfort, and inclusivity. Co-founded in 2013 by Heidi Zak and David Spector, ThirdLove introduced the concept of using data points and algorithms to recommend personalized bra sizes and styles to customers, leveraging a Fit Finder quiz. The company is notable for its use of diverse models, its wide range of bra sizes, and its commitment to body positivity. ThirdLove has also made significant contributions to women in need by donating millions of bras. Based in San Francisco, California, ThirdLove has grown to become a prominent online retailer in the lingerie market, challenging traditional lingerie brands with its innovative approach to product design and customer service.
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Last update: November 29, 2024
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