The Men's Wearhouse - Reviews and experiences

I went to the store to find wedding clothes for my daughter and I was really let down by the service. The new employees who took the measurements didn't do a good job, so the suits were all wrong for both the groom and the kids. That's not okay, especially for something as important as a wedding. It's obvious that these young employees need better training to get the measurements right and make sure customers are happy. I've been coming to this store for nearly ten years, but if things don't improve, I might have to shop somewhere else.

I gotta say, my time at that store was really good. I went in to find a couple of new shirts and a tie, and a friendly employee helped me right away. Don Watson was really attentive and asked all the right questions to make sure I got exactly what I needed. He even offered to measure me for the perfect fit. Not only did I find the perfect shirt and tie, but Don also told me about some special deals they had going on, which was a nice surprise. Even though he had to help other customers too, he stayed calm and friendly the whole time. Overall, I left the store feeling really happy with my purchases and the service I got.

My recent experience with Men's Wearhouse was really disappointing. I bought a wedding suit but got sick with Covid and couldn't make it to the event. Even though I tried to explain the situation, the response from the store was not very understanding or empathetic. They made me feel stupid for not telling them earlier, even though I physically couldn't. The staff member I talked to lacked compassion, and it left a bad taste in my mouth. On top of that, I had to pay $200 for a suit I never got to wear. I won't be going back there again, that's for sure.