The Men's Wearhouse - Reviews and experiences

I went to this place to get a suit for my daughter's wedding. My son picked it up before the big day, but it didn't fit him at all! He ended up wearing his own black suit pants and jacket with a vest and tie from that store, which also didn't fit properly. He looked ridiculous in the pictures. We had to spend hours trying to fix it and they only gave us a partial refund. I won't be going back there again!

I recently bought a pair of men's dress shoes online from the suit warehouse and let me tell you, it was a total nightmare. The shoes I got looked nothing like the ones on the website - they were way too shiny, like something you'd wear to a disco, not a fancy event. When I tried to return them, the customer service team did everything possible to avoid giving me my money back. Even though the shoes weren't right for what I needed and didn't match the website, they just kept pushing a different pair instead of giving me a refund like they should have.

I even sent the shoes back in a padded envelope at my own cost, but they wouldn't listen to me. As a customer, I have rights under Canadian consumer laws and I expected better from a company that says they focus on men's fashion. This whole thing has left a bad taste in my mouth, and I won't be shopping with them again.