The Men's Wearhouse - Reviews and experiences

So I went and bought a suit for this wedding I gotta go to at The Men's Wearhouse. At first, I was happy with the suits they had and the quality looked good too. But then I found out there wasn't any rush shipping options and it was hard to get a hold of customer service. I picked rush shipping but my order has been taking forever to process and the delivery date they gave me is way off. And when I tried to get help from customer service, I had to wait forever on the chat and on the phone. Overall, I wasn't too happy with how everything went down with my order and dealing with customer service.

I recently went to Men's Wearhouse to get some casual clothes like shorts and polo shirts. I had some good experiences when I visited the store in person. But when I tried shopping online, it wasn't as good. I ordered a shirt I really wanted and threw in a T-shirt to get free shipping. The T-shirt came no problem, but the shirt I really wanted never came. Weeks later, I got an email to review the missing shirt. I found out it was actually out of stock, so my order got canceled. I was disappointed I didn't get what I wanted and frustrated with the lack of communication about the canceled order. I wasted a lot of time looking for the delivery and trying to figure out what happened. Overall, shopping online at this store wasn't great, and I'll have to think twice before buying from them again.